Presales Solutions Engineer

Company Overview

At Motorola Solutions, we believe that our people are the cornerstone of our success. As a global community, we are united in our mission to enhance safety for individuals and communities worldwide. Our innovations help protect people, property, and places through advanced technology. We foster collaborations vital to creating safer environments, including schools, hospitals, businesses, and communities. Join us in our journey to build a safer future through a career that truly matters.

Department Overview

The Presales Engineering Team plays a pivotal role in Motorola Solutions' Video business by focusing on the design, demonstration, and deployment of body cameras, in-car video systems, License Plate Readers (LPRs), and digital evidence management systems for Government and Public Safety customers.

Job Description

We are seeking a dedicated Presales Solutions Engineer responsible for managing presales opportunities and overseeing the implementation of complex projects. In this role, you will work independently and collaboratively with Public Safety teams, providing essential technical responses for budgetary, sole source, and competitive bids within set timelines. As the technical solution owner, you will analyze and design intricate solutions that cater to customer needs. Additionally, you will facilitate customer evaluations and demonstrate a range of Motorola Solutions products. You will report directly to the Presales Engineer Manager.

Key Responsibilities

• Act as the technical solution owner for budgetary, competitive, and sole source proposal responses.
• Assist in providing detailed technical responses to Requests for Proposal (RFP) and Requests for Information (RFI).
• Offer hardware and software recommendations based on diverse customer requirements.
• Prepare solutions descriptions and system configuration diagrams.
• Create a comprehensive bill of materials for software, hardware, and any essential third-party applications.
• Identify interface requirements and collaborate with system implementation teams for design solutions.
• Conduct in-depth customer-facing technical requirements discovery sessions, both virtually and in-person.
• Build and maintain relationships with sales teams, internal engineering, systems integration, proposals, pricing, and key technical subject matter experts.
• Work closely with customers and sales teams to facilitate product evaluations as needed.
• Deliver customer product training, both in-person and virtually.

Qualifications

• 5+ years of experience in Public Safety software application system implementation.
• Bachelor's Degree with 4+ years of experience in Engineering, Sales, Public Safety, or Military backgrounds.
• Alternatively, 8+ years of relevant experience in Engineering, Sales, Public Safety, or Military roles.
• Experience in computer hardware sizing, configuration, and implementation.
• Proficient in TCP/IP computer networking and design.
• Ability to pass background checks and obtain security clearance as required by customers.
• Experience in writing and reading interface requirements.
• Background in Wireless Networking (WLAN) as well as LTE Network Modem/Router knowledge (experience with Sierra products is a plus).
• Basic understanding of License Plate Recognition (LPR) technologies.
• Technical writing skills with the ability to convey information clearly to non-technical audiences.
• Basic knowledge of Radio Voice Communications Networks and Motorola Solutions Public Safety Applications.
• Familiarity with virtual system implementation and design, covering both server and desktop virtualization.
• Willingness to work in high-security environments governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy, requiring successful passage of an extensive fingerprint background check.

Salary Range

The target base salary range for this position is $80,000 -$120,000 USD. Pay within this range is contingent upon relevant skills, experience, and qualifications.

Benefits

• Incentive Bonus Plans
• Comprehensive medical, dental, and vision benefits
• 401K plan with company match
• 10 paid holidays
• Generous paid time off packages
• Employee Stock Purchase Plan
• Paid parental and family leave
• And more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every employee to be authentic and deliver their best work. If you’re interested in joining our team but feel you don’t meet all the preferred qualifications, we encourage you to apply and share why you would be a great addition to our team.

We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other health conditions. Please contact us to discuss any accommodations you might need during the recruitment process.