Presales Solutions Engineer - Cybersecurity

About Us

Since 1989, SHI International Corp. has been transforming organizations through cutting-edge technology. As a $16 billion global provider of IT solutions and services, we pride ourselves on our consistent growth and innovation.

Join a Diverse Team

At SHI, our strength lies in our people—over 7,000 dedicated employees. When you join our team, you can look forward to:

• A commitment to diversity in the workplace.
• Opportunities for continuous professional growth and leadership development.
• Comprehensive health, wellness, and financial benefits for you and your family.
• Access to world-class facilities and the latest technology to succeed in your role.

Job Summary

The Presales Solutions Engineer - Cybersecurity is a vital role that involves working closely with customers to design and implement robust security operations solutions. This role demands a deep understanding of how Security Information and Event Management (SIEM) and Security Operations (SecOps) technologies align with business and security objectives.

As a subject matter expert, you will excel in SIEM platform engineering, guiding clients through log source onboarding, detection and correlation rule development, content management, and performance tuning. You will also integrate these solutions with other critical security technologies such as SOAR, EDR/XDR, and threat intelligence.

This role is remote but may require residing in the Central or Northeast region of the U.S. based on business needs.

Role Responsibilities

• Partner with account teams to assess and understand client cybersecurity needs.
• Engage with clients at various levels, including CIO, CSO, and Security Engineers, to cultivate strong relationships and align with their objectives.
• Enhance your knowledge of SHI's offerings through ongoing training and self-study.
• Educate sales teams on cybersecurity solutions, delivering engaging training sessions.
• Stay up-to-date on technology trends and market developments to maintain your industry expertise.
• Conduct self-study and independent work in lab environments to deepen your technical skills.
• Create compelling collateral to support cybersecurity sales initiatives.
• Develop use cases in the SHI lab to enhance sales engagement outcomes.

Key Competencies

• Presenting: Capable of delivering engaging presentations tailored to various audiences.
• Negotiation: Skillful at identifying and navigating negotiation opportunities.
• Communication: Adept at conveying complex information clearly to diverse groups.
• Detail-Oriented: Attentive to detail, ensuring quality and accuracy in all tasks.
• Organization: Effective at managing multiple projects and utilizing organizational tools.
• Follow-Up: Proactively follows through on tasks to drive workflow efficiency.
• Problem-Solving: Innovative in identifying issues and proposing solutions.
• Relationship Building: Focused on expanding professional networks and promoting team collaboration.
• Documentation: Proficient in creating thorough documentation to support operational processes.
• Results Orientation: Driven to achieve challenging goals with a strong record of success.

Skills and Experience Required

• Experience in identity management and security solutions.
• Profound knowledge in security operations and SIEM technologies.
• Outstanding presentation abilities, particularly in product demonstrations.
• Exceptional written and verbal communication skills.
• Conscientious attention to detail, strong organizational capabilities, and follow-up proficiency.
• Proactive attitude with a desire to solve problems effectively.
• Strong ability to build relationships, coupled with a passion for technology.
• Excellent documentation skills, including creating system/network diagrams.
• Understanding of security frameworks like NIST, HITRUST, and CIS.
• Technical expertise in security solutions.
• Preferred certifications include CISSP, GIAC Certs, SSCP, CISM, and others relevant in Cybersecurity.

Other Requirements

• Completed Bachelor's Degree or equivalent work experience.
• 3-5 years in a similar presales engineering role.
• 5+ years in a technical cybersecurity position.
• 3+ years in Security Pre-Sales Consulting.
• Willingness to travel for customer and partner events.

The estimated annual pay range for this position is $120,000 - $230,000, including base salary and potential bonuses. Compensation depends on experience, skills, and market factors. Benefits include medical, vision, dental, 401K, and flexible spending options.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status