Presales Solutions Engineer - Security Operations/SIEM

About Us

Since 1989, SHI International Corp. has empowered organizations to innovate through technology. We are proud to be a $16 billion global leader in IT solutions and services, growing every year and serving over 17,000 organizations worldwide.

Our Commitment

• Focus on Diversity: As the largest minority- and woman-owned enterprise in the U.S., we celebrate diversity.
• Professional Growth: We offer continuous learning and leadership opportunities.
• Health and Wellness: Comprehensive benefits ensure peace of mind for you and your family.
• Top-Notch Environment: Work with cutting-edge technology in our world-class facilities or from the comfort of your home.

Job Summary

The Presales Solutions Engineer - Security Operations/SIEM is a critical role that involves collaboration with account teams to assess customer cybersecurity needs. This position requires a consultative approach to provide expert-level knowledge in cloud security. The engineer will devise new security service offerings to cater to unique customer requests and opportunities.

This position is remote, but candidates may need to reside in the Central or Northeast region of the US for business needs as determined by SHI management.

• Engage with account teams to evaluate customer cybersecurity technologies and needs.
• Build relationships at various levels of client organizations, including CIOs, CSOs, CISOs, Security Engineers, and procurement teams to enhance customer interactions and understand their objectives.
• Stay informed about our services by participating in training sessions and independent learning.
• Educate sales teams on effective cybersecurity solutions and technology fundamentals through personalized and group training.
• Keep abreast of market trends and shifts through ongoing research and study.
• Engage in self-directed learning and practical application in lab settings to enhance job-related skills.
• Create collateral to support cybersecurity sales engagements and bolster team effectiveness.
• Develop practical use cases in the SHI lab to aid in sales demonstrations.

Essential Skills and Attributes

• Presentation Skills: Ability to craft and deliver compelling presentations tailored to various audiences.
• Negotiation Skills: Proactively explore and engage in negotiations to resolve conflicts.
• Communication Skills: Convey complex concepts to diverse groups clearly and facilitate dialogue effectively.
• Attention to Detail: Meticulously manage complex projects, ensuring accuracy and quality.
• Organizational Skills: Coordinate multiple projects efficiently while delegating tasks appropriately.
• Follow-Up Skills: Identify and track tasks that require further action to streamline workflows.
• Problem-Solving Skills: Recognize potential issues early and contribute creative solutions.
• Relationship Building: Seek opportunities to expand networks and promote collaboration.
• Documentation Skills: Create and implement comprehensive documentation to improve operational efficiency.
• Results Orientation: Set ambitious goals for the team and guide them towards achieving these targets.

Qualifications

• Experience in identity management and security solutions.
• Deep understanding of identity governance, including IAM, PAM, IGA, SSO, MFA, CIAM, CLM, and PKI.
• Strong presentation capabilities to run demonstrations on identity security solutions.
• Exceptional written and verbal communication skills.
• Meticulous attention to detail and strong organizational skills.
• A proactive attitude towards problem resolution and research.
• Ability to foster relationships and a passion for technology.
• Strong documentation skills including system/network diagrams and presentations.
• General familiarity with security frameworks like NIST, HITRUST, and CIS.
• Expert knowledge of security solutions is a must.
• Preferred Certifications: CISSP, Relevant GIAC Cert, SSCP, CISM, CCSP, CEH, CPT, CWSP, CCNP Security, CCIE Security, or certifications from Cyber Security OEMs.

Other Requirements

• A completed Bachelor's Degree or applicable work experience is required.
• 3-5 years of experience in a comparable role.
• 5+ years in a technical cybersecurity role.
• 3+ years in Security Pre-Sales Consulting.
• Willingness to travel to SHI, Partner, and Customer Events.

The estimated annual pay range for this position is $120,000 - $230,000, which includes a base salary plus bonuses. Compensation will vary based on individual knowledge, skills, experience, and location. Benefits may include medical, vision, dental, 401K, and flexible spending options.

We are an Equal Employment Opportunity Employer - M/F/Disability/Protected Veteran Status.