Principal Digital Product Manager

About this role:

The Workplace Technology organization at Wells Fargo is seeking a Principal Digital Product Manager to serve as the Workplace Technology Experience Lead for the Chief Administrative Office (CAO). This role is for a senior business-facing product leader accountable for shaping, prioritizing, and delivering workplace technology experiences for the lines of business under the CAO. This role serves as the single, accountable interface between the line of business and Workplace Technology, acting as their primary advocate and strategic partner, ensuring employee technology needs are translated into clear product strategy, well-governed delivery, strong adoption, and measurable business outcomes.

Workplace Technology spans end user compute, collaboration platforms, regulated communications and messaging, shared services such as print and audiovisual solutions, and internally developed AI and productivity tools. The Product Lead partners closely with business leadership, technology, operations, risk, compliance, and control functions to ensure workplace technology investments are aligned to business priorities, compliant by design, resilient at scale, and continuously improving the employee experience.

This role focuses on the “why” and “what”, deeply understanding business workflows, employee personas, and regulatory constraints, and shaping them into outcome‑driven product roadmaps and decision‑ready investment priorities. The role holds accountability for prioritization discipline, value realization, executive communication, and trusted advisory across the workplace technology portfolio for the line of business.

In this role, you will:

• Act as a top subject matter expert to lead digital products, initiatives, for a functional area within the digital environment with enterprise impact, high risk and/or with significant scope, cost, and benefits
• Lead the strategy and resolution of the most complex and significant development and execution of digital business plans, programs and initiatives which have significant impact across multiple areas or the enterprise
• Deliver solutions that are long-term, large-scale, broad-reaching, and require vision, creativity, innovation, advanced analytical and inductive thinking
• Coordinate highly complex activities and resolution
• Provide vision, leadership, and industry expertise regarding digital strategy for product/functionality/experience area
• Influence, digital strategy for the business line or enterprise that significantly impacts the organization's business and financial operations
• Strategically lead all levels of professionals and managers across the enterprise
• Serve as an expert advisor to leadership
• Represent the company externally in industry networking and trade and technical events
• Act as the senior workplace technology partner for the line of business, serving as the single point of accountability for translating business needs into prioritized workplace technology outcomes.
• Develop and maintain a rolling 12–18 month workplace technology roadmap aligned to business strategy, employee personas, regulatory obligations, and enterprise standards.
• Partner with business leaders to understand workflows, pain points, and productivity opportunities, and translate those insights into outcome‑focused product strategies rather than feature‑driven requests.
• Lead transparent portfolio prioritization, facilitating explicit trade‑offs across competing demands, and aligning initiatives to firmwide strategy, capacity, and Run‑the‑Bank commitments.
• Ensure regulatory, risk, security, records management, and compliance requirements are embedded into workplace technology products from inception, not treated as after‑the‑fact gates.
• Serve as a trusted advisor to executive stakeholders by presenting decision‑ready options that clearly articulate value, cost, risk, and trade‑offs.
• Partner with Workplace Technology domain product owners (e.g., End User Compute, Collaboration, Regulated Messaging, Print, AV, Productivity Platforms) to influence solution direction while respecting clear ownership boundaries.
• Drive adoption and value realization by defining success metrics, tracking outcomes post‑launch, and partnering on change management and communications.
• Reduce fragmentation and shadow IT by acting as a clear front door for workplace technology needs and aligning solutions to enterprise standards and platforms.
• Elevate governance effectiveness through well‑defined decision forums, lightweight controls, and consistent executive communications without introducing unnecessary bureaucracy.

Required Qualifications:

• 10+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience

• Demonstrated experience owning end‑to‑end product lifecycles for user‑facing technology at enterprise scale (50,000+ users preferred).
• Experience operating in highly regulated environments, with financial services strongly preferred.

Digital Workplace & End User Experience Expertise

• Strong understanding of modern workplace technology domains, including:
  • End user compute (Windows/macOS, laptops, VDI/DaaS, mobile, peripherals)
  • Collaboration and productivity platforms
  • Shared services (print, AV, meeting rooms)
  • Identity, access, and endpoint management
• Proven ability to balance employee experience, security, cost, resilience, and operational simplicity in product decisions.

Product & Portfolio Leadership

• Demonstrated ownership of a product or service portfolio with budget accountability, cost transparency, and vendor strategy considerations.
• Strong roadmap development, backlog prioritization, and trade‑off decision‑making skills grounded in business outcomes.
• Experience defining success metrics, tracking adoption, and driving measurable value realization post‑delivery.

Chief Administrative Office (CAO) Engagement Experience

• Experience supporting corporate services and enterprise support functions such as supply chain, facilities, real estate, or corporate services.
• Familiarity with shared services including print, AV, meeting rooms, and collaboration spaces.
• Strong orientation toward cost transparency, standardization, and consistent employee experience across the enterprise.
• Ability to rationalize and modernize legacy workplace services while maintaining operational continuity.

Risk, Compliance & Control Orientation

• Experience designing products with built‑in controls, auditability, and evidentiary defensibility.
• Comfort partnering with Risk, Compliance, Legal, Cyber Security, and Records Management to meet regulatory obligations without slowing delivery.
• Ability to translate regulatory and control requirements into practical, scalable product decisions.

Stakeholder Leadership & Executive Presence

• Proven ability to influence without authority across senior business leaders, technology teams, and control partners.
• Strong executive‑ready communication skills, including decision briefs, business cases, and trade‑off discussions.
• Experience managing competing priorities across diverse business groups with differing risk profiles and needs.

Job Expectations:

• Must be able to work on a hybrid work, with required in‑office days based on team and business needs
• This position is not eligible for work visa sponsorship
• Iselin, New Jersey Pay Range - ( $185,000-300,000k)

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $185,000.00 - $300,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

20 Apr 2026

• Job posting may come down early due to volume of applicants.