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Principal Product Manager

ZoomInfo Technologies LLC

Metro Vancouver · Hybrid Full-time Lead 2w ago

About the role

Who you are

  • AI Builder at Heart: You don't just manage AI products — you build with them. You vibe code prototypes on weekends, tinker with the latest AI tools for fun, and have a graveyard of side projects to prove it. That hands-on instinct makes you a better PM and a more credible partner to engineering and design
  • AI-Native Mindset: You've built products using LLMs, autonomous agents, and generative AI — and AI is woven into how you think, work, and solve problems. You stay current on emerging capabilities and know how to translate the latest AI advancements into real product value for users
  • GTM Fluency: You know how sales, marketing, and customer success teams actually work — their workflows, tools, metrics, and pain points. You can walk into a room of revenue leaders and immediately earn credibility
  • UX Obsession: You believe AI is only as good as the experience it enables. You have a sharp eye for design and a bias toward simplicity — making complex, intelligent capabilities feel effortless to the end user

What the job involves

  • ZoomInfo is how businesses go to market (GTM) and we’re on a mission to modernize go-to-market for everyone. Powered by real-time data and insights, our unified GTM intelligence platform helps sales and marketing teams find, acquire, and grow customers.
  • You will lead a team of talented designers, engineers, marketers, and analysts to help build the best product, enabling our customers to unlock insights, engage customers, and win faster
  • We're seeking a Principal Product Manager to lead the transformation of ZoomInfo's apps for the era of AI agents and generative AI.
  • In this role, you'll reimagine how go-to-market teams—across sales, marketing, and customer success—discover, engage, and convert their target audiences by leveraging cutting‑edge AI technologies to create intelligent, autonomous workflows that power the full revenue lifecycle
  • Own the AI Product Lifecycle: Drive AI‑native products from ideation through launch and iteration, leveraging generative AI, autonomous agents, and LLMs
  • Set Vision and Roadmap: Define a compelling vision for how AI agents will reshape GTM workflows and translate it into a strategic, aligned roadmap
  • Engage Customers: Partner with sales, marketing, and CS users to identify where AI‑driven automation delivers the most value
  • Measure What Matters: Define and track AI‑centric metrics—agent task completion, model accuracy, automation rates—and turn insights into action using tools like Amplitude and Tableau
  • Champion the User: Ensure AI capabilities solve real user problems, not just showcase technical possibilities
  • Lead Cross‑Functionally: Rally engineers, AI/ML specialists, designers, and GTM teams to ship intelligent, best‑in‑class experiences
  • Align Stakeholders: Communicate AI product strategy clearly and compellingly to executives and cross‑functional partners through regular written updates
  • Ship AI‑native GTM products: Build on ZoomInfo's context graph and agent platform that don't just keep pace with the competition — they redefine the category
  • Change How People Work: The products you build make GTM professionals measurably more effective. Users don't just adopt them — they can't imagine going back
  • Drive Revenue Impact: Your products aren't science projects. They generate real, measurable revenue growth — through new customer acquisition, expansion, and retention

Benefits

  • Benefits for the Best You - We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being
  • Base Pay - We attract and retain the best talent with competitive compensation that aligns with industry benchmarks and merit programs yearly for promotions and salary increases based on performance, time in role, and position to market
  • Bonus - When you crush it, we like to celebrate! Bonuses are awarded annually in connection with company and individual performance
  • Equity - We offer each employee a generous equity award in the form of RSUs, so they can directly feel the results and success of their hard work
  • Vacation & Time Off - We know everyone's needs are different so we offer flexible paid time off plans including an unlimited vacation option for many employees
  • Hybrid Working Model - We offer flexible hybrid remote working models to promote equity, employee wellness, and work life balance

Requirements

  • You build with AI products.
  • You have built products using LLMs, autonomous agents, and generative AI.
  • You know how sales, marketing, and customer success teams actually work.
  • You believe AI is only as good as the experience it enables.
  • You have a sharp eye for design and a bias toward simplicity.

Responsibilities

  • Drive AI-native products from ideation through launch and iteration, leveraging generative AI, autonomous agents, and LLMs
  • Define a compelling vision for how AI agents will reshape GTM workflows and translate it into a strategic, aligned roadmap
  • Partner with sales, marketing, and CS users to identify where AI-driven automation delivers the most value
  • Define and track AI-centric metrics—agent task completion, model accuracy, automation rates—and turn insights into action using tools like Amplitude and Tableau
  • Ensure AI capabilities solve real user problems, not just showcase technical possibilities
  • Rally engineers, AI/ML specialists, designers, and GTM teams to ship intelligent, best-in-class experiences
  • Communicate AI product strategy clearly and compellingly to executives and cross-functional partners through regular written updates
  • Build on ZoomInfo's context graph and agent platform that don't just keep pace with the competition — they redefine the category
  • The products you build make GTM professionals measurably more effective.
  • Your products aren't science projects. They generate real, measurable revenue growth — through new customer acquisition, expansion, and retention

Benefits

comprehensive benefitsholistic mind, body and lifestyle programscompetitive compensationbonusequityflexible paid time offunlimited vacation

Skills

AI agentsAmplitudeautonomous agentsgenerative AILLMsTableau

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