Process Engineer

About

Elevate cloud systems reliability as a Process Engineer at PointClickCare. This hybrid role emphasizes your technical expertise in CI/CD while fostering an effective engineering culture.

In this pivotal role, collaboration across teams will be key as you drive best practices for incident response and service reliability. You will act as an Incident Commander, ensuring effective communication during SaaS availability events. Champion post-mortem culture by leading retrospectives to mitigate future risks and enhance engineering performance.

Key Responsibilities:

• Act as Incident Commander during critical events
• Lead blameless incident retrospectives for continuous improvement
• Facilitate change enablement to optimize software delivery
• Identify opportunities to reduce operational toil
• Conduct Chaos Engineering to enhance team preparedness

Requirements:

• Bachelor’s degree in Computer Science or Engineering
• Familiarity with cloud infrastructure and CI/CD tools
• Experience with programming languages like Python and SQL
• Strong analytical and problem-solving skills
• Effective communicator for diverse technical concepts

Leverage your process engineering expertise to strengthen PointClickCare’s SaaS platform and support engineering success.