Product Advisor | Spirits Department

Position Summary

Legacy Liquor Store’s Spirits Product Advisors are our front-line ambassadors. We’re looking for genuine spirits enthusiasts who love sharing their knowledge and making expert recommendations in a welcoming, approachable way. This is a fast-paced role that requires efficiency and a sharp eye for detail—you should be a natural multitasker who thrives when the floor is busy and stays proactive during quieter times to keep the department organized and ready for the next guest.

Key Responsibilities

• General Service: Maintain a positive, engaging approach; answer customer questions and assist with tasting events.
• Sales: Provide tailored recommendations and home cocktail suggestions focused on the customer’s preferences and budget.
• Department Maintenance: Stock and organize shelves, count inventory, build displays, and ensure general cleanliness of the spirits department.
• Cashier Duties: Quickly and accurately process cash and credit card transactions, process returns, and provide general assistance.
• Growth: Drive sales and foster growth through continual development (formal and informal) of product knowledge.

Position Requirements

• Experience: 1 year of sales or hospitality experience preferred. Bartending experience and cocktail knowledge are considered assets.
• Education: A deep passion for spirits is essential. While formal training (Prud’homme, WSET, etc.) is a plus, we prioritize hands‑on experience and a willingness to learn.
• Certification: Valid SIR (Serving It Right) Certification is mandatory.
• Skills: Professional presentation, communication skills, and knowledge of Microsoft Office.
• Physical Demands: Must be comfortable standing for long periods, repeatedly lifting cases up to 20 kg, and using ladders.