Product Analyst - Dynamics 365

About

Barron is the largest and most trusted Product Media brand in Africa and for over 30 years we have been helping businesses to pursue their dreams and reach their goals. In offices, kitchens, hospitals, construction sites, and even farms, we’ve been there to provide the best value and trusted quality workwear that makes it possible for South Africans to step up and Be Bold. We believe that we can help all our clients Go Beyond and make a success of their proudly South African business.

Job Description

We are currently seeking a Product Analyst - Dynamics 365 to join our team permanently. This role is ideal for a driven professional with strong ERP support experience and a passion for ensuring the smooth day-to-day operation of enterprise systems.

Key Responsibilities:

• Resolve second-line ERP functional incidents and user queries escalated from first-line support
• Implement approved system configurations and parameter updates in line with governance standards
• Manage user access, role assignments, and system permissions
• Analyse system issues and determine root causes related to process, data, configuration, or defects
• Support change implementation, testing, and validation of system enhancements
• Assist with release cycles, deployment activities, and post-release verification
• Maintain functional documentation, SOPs, and knowledge base articles
• Identify recurring system issues and recommend process improvements

Minimum Requirements:

• Diploma (NQF 6) in Information Systems, IT, or a related field
• 2 - 5 years' experience in ERP support, application administration, and functional system support
• Experience working with Dynamics 365 or similar ERP systems
• Strong analytical, problem-solving, and troubleshooting skills
• Ability to work under pressure and manage multiple priorities

Key Competencies:

• Leadership and initiative
• Commercial drive
• Strategic insight
• Strong analytical skills
• Results-oriented approach
• Commitment to quality and accuracy

Closing Date 22 May 2026