Product Coordinator
NLB Services
About the role
• Product Coordinator: New York- Hybrid -2 or 3 days.
Roles & Responsibilities • Administer Adobe Workfront, including configuration, workflows, governance, templates, and user access. • Design, implement, and optimize end-to-end workflows, incorporating AI-driven solutions to enhance efficiency and decision-making. • Establish governance frameworks to ensure data integrity, consistency, and scalable adoption. • Partner with Product Managers to prioritize and translate business needs into Workfront solutions (projects, tasks, reports, dashboards). • Create and maintain user stories, requirements, and process documentation. • Develop training and support materials to drive adoption and enable self-service. • Analyze platform usage, performance, and AI enhancements to identify optimization opportunities. • Support UAT and validate configurations against business requirements. • Troubleshoot escalated issues (triage, root cause analysis) and coordinate with internal teams and vendors for resolution. • Manage vendor relationships, including coordination of third-party deliverables and contract-based work. • Act as a Workfront SME, guiding users and promoting best practices. • Lead cross-functional collaboration and maintain strong stakeholder relationships.
Requirements • Proven experience administering Adobe Workfront (required); Adobe Workfront Fusion preferred. • Experience implementing AI and automation within enterprise workflows. • Experience in enterprise environments with complex workflows and governance. • Strong ability to design and implement scalable workflow solutions. • Understanding of Product Management principles with interest in growth in this area. • Strong analytical, problem-solving, and troubleshooting skills. • Experience managing external vendors and supporting contract-based engagements. • Excellent communication and stakeholder management skills with a customer-focused mindset. • Proven ability to collaborate across business and technical teams. • Familiarity with tools such as Jira and Azure DevOps.
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