Product Manager

About

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

We are seeking a motivated Product Manager to lead and manage our non-Motor insurance portfolio, focusing on Buildings Insurance and launching Device Insurance in partnership with FNB Connect. In this role, you will drive the conversion of knowledge and innovative ideas into new or enhanced products, processes, and services that deliver exceptional value to our clients. You will oversee end-to-end product development projects, from initial concept through execution and post-implementation evaluation, ensuring each initiative aligns with our strategic business goals.

Responsibilities

• Collaborate with cross-functional teams to design, develop, and launch new insurance products or enhancements to existing offerings, specifically in Buildings and Device Insurance.
• Facilitate the transformation of insights and ideas into practical solutions, driving continuous improvement across products and services.
• Efficiently manage product development projects, including careful planning, progress reporting, and updating stakeholders throughout the process.
• Initiate and oversee market research, data mining, and quantitative analysis to identify trends, opportunities, and ensure sustainable growth.
• Establish robust business procedures to minimize operational risk and ensure high-quality delivery, including addressing and resolving audit findings.
• Develop and refine product strategies that support overall business objectives and respond to evolving market dynamics.
• Monitor and manage product targets, budgets, and costs, driving operational efficiency and profitability.
• Cultivate and maintain strong relationships with stakeholders, including underwriting, claims, sales, and customer service teams.
• Deliver comprehensive product training and technical support to internal stakeholders, enabling effective product adoption and client engagement.
• Maintain expert knowledge of relevant legislation, industry practices, and compliance requirements to ensure our products remain competitive and compliant.
• Champion the delivery of exceptional client experiences, consistently seeking ways to exceed expectations.

Requirements

• Engineering, Statistics, or Mathematics qualification.
• Proven experience in product management, preferably within insurance or financial services.
• Strong analytical, planning, and project management skills.
• Demonstrated ability to work collaboratively with diverse teams and stakeholders.
• Excellent communication and presentation skills.
• Passion for creating impactful solutions and driving positive change.
• 10 years of experience in which 5 years have been in a managerial role.

What You Will Have Access To

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

Ideal Candidate Profile

• Adaptable and curious
• Analyze complex data sets
• Thrive in a collaborative environment

Application Information

Apply now if you are interested in taking the next step. We look forward to engaging with you!

Important Closing Date Note: Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

08/04/26

Employment Equity

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.