Product Manager – Commercial Payments

Position

• Title: Product Manager – Commercial Payments
• Location: New York, NY (Onsite – 5 Days/Week)
• Experience Required: 9+ years

Role Overview

• We are seeking a hands‑on Product Manager with deep expertise in commercial/wholesale payments to join a fast‑paced, execution‑driven team.
• This role is a hybrid PM/BA position, requiring end‑to‑end ownership of product delivery—from requirements definition to UAT and release.
• You will work directly with engineering teams to build scalable, platform‑level payment solutions, focusing on merchant‑facing experiences, internal tools, and payment lifecycle management.

Key Responsibilities

• Own end‑to‑end product delivery within Agile (2‑week sprint cycles)
• Write PRDs, epics, user stories, and detailed functional requirements
• Collaborate directly with developers (no intermediary BA layer)
• Drive UAT cycles, validation, and release readiness
• Build and enhance:
  • Merchant‑facing portals (refunds, reversals, reporting, analytics)
  • Internal operational tools and workflows
  • Define and manage payment lifecycle flows (initiation → reconciliation → payouts)
• Coordinate cross‑functional stakeholders and influence without authority
• Drive clarity, execution, and timely delivery in a high‑pressure environment

Required Skills

Domain Expertise

• Commercial / Wholesale Payments
• Payment rails:
  • ACH
  • Wire transfers
  • Cross‑border FX
  • Push‑to‑card
  • Digital wallet flows (PayPal‑like systems)
• Merchant experience platforms
• Backend reconciliation and payout systems
• Scalable payment platforms (experience with companies like Amazon, Walmart, Expedia is a plus)

Product & Execution Skills

• Strong hands‑on product management
• Experience writing:
  • PRDs
  • User stories
  • Epics
  • Process flows
• Agile/Scrum execution
• UAT planning and execution
• Data‑driven decision making

Communication & Soft Skills

• Excellent verbal and written communication (mandatory)
• Strong stakeholder management
• Ability to influence cross‑functional teams
• Proactive, self‑driven, high ownership mindset

Tools & Technologies

• Product & Agile Tools: Jira, Confluence, Aha! / Productboard (nice to have)
• Documentation & Collaboration: Microsoft Office, Google Workspace
• Data & Analytics: SQL (basic to intermediate), Excel, Google Sheets
• Workflow & Diagramming: Lucidchart, Visio, Miro
• Testing & Delivery: UAT management tools, API tools (Postman – basic understanding)

What We Are NOT Looking For

• EMV, POS hardware, or terminal‑focused experience
• Pure strategy or non‑execution PM profiles
• Checkout‑only or top‑of‑funnel consumer payment experience
• Candidates unwilling to work onsite in NYC

Work Environment & Culture

• High‑performance, fast‑paced team (“no mediocrity” culture)
• Strong ownership and accountability expected
• Collaborative, people‑first environment
• Casual dress code (jeans/sneakers acceptable)
• Fully onsite role (New York City)

Priority Focus Areas

• Reporting systems
• Merchant setup flows
• Internal operational tooling
• Arsenal program initiatives