Product manager – data value services

About the Company

What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce. Our mission is simple: help businesses build stronger relationships through seamless digital commerce.

Product Manager – Data Value Services

At Sana Commerce, we’re on a mission to revolutionize B2B e-commerce analytics, and we need a Product Manager – Data Value Services to lead the charge. Data is becoming the most strategic lever in B2B e-commerce. From predicting customer churn to enabling personalized buying experiences, data products will define the next decade of competitive advantage in our space.

Sana Commerce Insights (SCI) was our first step, a differentiated analytics product that unites ERP, online, and offline data. We are now investing in Data Value Services: reusable data capabilities and products that power intelligence across our platform, beyond SCI itself.

Why This Role is Special

• Strategic impact: You’ll shape the data platform that underpins customer retention, adoption, and revenue growth.
• Platform-first thinking: Instead of one-off features, you’ll design primitives (e.g., churn scoring, personalization, segmentation) that multiple teams and journeys can reuse.
• Cross-functional leadership: You’ll navigate a highly complex environment—balancing engineering constraints, privacy regulations, data fragmentation, and business priorities—while aligning GTM teams on value delivery.
• Forward-looking analytics: You’ll push us from reporting into experimentation, behavioural modelling, and prescriptive insights.

Job Description

What you’ll be doing:

• Define and evolve the vision and strategy for data products at Sana, including, but not limited to, SCI.
• Translate ambiguous business questions into scalable data services that drive measurable customer outcomes.
• Partner closely with engineers, architects, and data scientists to shape pipelines, models, and APIs that power predictive and prescriptive use cases.
• Collaborate with product teams across Sana to embed insights contextually into the webstore and admin experiences.
• Lead prioritisation and roadmap execution, balancing technical feasibility, data governance (GDPR, privacy), and business impact.
• Partner with commercial stakeholders to link data value to adoption, upsell, and customer retention.
• Establish clear success criteria, KPIs, MVPs, validation signals, for every initiative, ensuring we build for impact, not output.
• Champion platformisation: identifying where data services (scoring, segmentation, recommendations) can be abstracted and reused across customer journeys.

What you’ll bring:

• 5+ years of experience as a product manager or product owner in data, analytics, or ML-driven products.
• Strong grasp of data architecture and limitations: pipelines, modelling, latency, privacy, identity resolution.
• Proven ability to lead cross-functional teams (engineering, data science, design) through full product lifecycle—from vision through delivery.
• Experience moving beyond dashboards toward predictive, prescriptive, and embedded analytics.
• Working literacy in BI and visualisation tools (Power BI, Tableau), with a bias toward abstraction and automation.
• Familiarity with ML techniques (clustering, recommendation, classification) and their commercial applications.
• High standards for data usability, governance, and trust.
• A structured, strategic thinker who thrives on complexity and can simplify to drive business impact.

Additional Information

Why you’ll love working here:

• Impact from day one – Join a scale-up where your ideas shape how global businesses operate online.
• Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture.
• Hybrid flexibility – Work from our office 3 days per week and from home 2 days.
• Career growth – Expand your technical and leadership scope in a company built for long-term success.

Our values

• Champions of Our League – We deliver lasting success, balancing quick wins and long-term value.
• Supercharge Our Customers – We’re revolutionising B2B commerce together, helping our customers to lead and succeed.
• Determined to Grow – We embrace challenges, growing and raising the bar for ourselves and our industry.
• Bold Together – We dare to be bold because we have each other’s back.

Ready to build reliability that scales? Apply now and help shape the foundation of our next-generation SaaS platform.

Seniority level: Mid-Senior level Employment type: Full-time Job function: Product Management