VAPI

• We’re creating the shift to voice as humanity’s default interface
• We’re the most configurable platform for deploying voice agents
• We’ve grown to over 700k developers in two years, adding 2,000+ every day
• Try talking to Vapi now! https://vapi.ai

WHY WE’RE HIRING THIS ROLE:

• Enterprise revenue 5×’ed in a year and is a big focus. The companies writing the big checks aren’t just developers anymore: they’re legal teams, compliance officers, ops and IT leaders, and procurement orgs who need voice AI they can actually govern.
• We need a Principal PM who understands that the real product isn’t just the agent: it’s the trust infrastructure around it. Live guardrails, audit trails, monitoring, compliance — particularly hard to do with voice AI in two-way live high-stakes interactions with customers.
• This person will be critical to the success of the company.

WHAT YOU’LL DO:

30 Day:

• Become unreasonably dangerous on the Vapi platform and the enterprise buyer landscape: the product, the deals, the friction, the gaps.
• Map where enterprise deals stall: legal, security, compliance reviews, feature gaps, onboarding.
• Write a “here’s the mess + here’s the opportunity” brief for the enterprise segment. Sharp.
• Ship one small thing that visibly unblocks a current customer.

60 Day:

• Turn your diagnosis into a crisp strategy — a defensible argument with a prioritization call.
• Own and publish a 12-month rolling roadmap for enterprise: the full stack of what it takes for a regulated business to trust voice AI in production.
• Ship one high-leverage improvement that moves adoption, expansion, or retention.
• Turn data into knowledge. It’s ok to be wrong. It’s not ok to not understand why.

90 Day:

• Deliver a step-function improvement in a core enterprise metric. You pick it, you defend it.
• Make governance feel like magic.
• Raise the bar across Vapi by demonstrating what great product management looks like: crisp specs, fast decisions, honest post-mortems, zero hand-holding required, data-driven prioritization, and magical product definition.

WHO YOU ARE:

• You’ve built product at a technical company where the buyers included legal, security, compliance, and procurement.
• You speak fluent API and fluent enterprise procurement. Both. In the same meeting.
• You’ve been in a security review, a BAA negotiation, and a legal hold conversation.
• You understand that for regulated industries, governance isn’t a nice-to-have — and you’re hungry to build more.
• You have a strong point of view on what AI means for the enterprise, and you’ve already been building with it.
• You don’t need a manager to tell you what matters. You see the problem, build the plan, ship, and report back with results.
• You’re data-driven and disciplined.
• You write like someone who respects the reader’s time.
• You debate timing, not value, with unusually high competence and low ego.
• You think fast is better than slow, and know the difference between “move fast” and “set money on fire.”
• You bring ~8+ years of product experience, including time owning an enterprise segment and/or compliance or governance at a technical product company.
• You like hanging out regularly with Karl the Fog in our San Francisco office.

WHY VAPI:

• Generational impact: Build the human interface for every business
• Ownership culture: 70% of the company are previous founders
• Kind team: The founders, Jordan and Nikhil, are Canadians
• Tier-1 Investors: YC, KP seed, Bessemer Series A

WHAT WE OFFER:

• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off-sites
• Flexible time off: take what you need More: catered meals, transportation, gym, and a $10k annual L&D budget