Product Manager - Enterprise SaaS Conversational AI Suite
Creditas Solutions
About the role
As an experienced Product Manager, you will be leading the development of an enterprise SaaS product suite focused on conversational AI, voice analytics, and speech-enabled bots. Your responsibilities will include:
- Leading the product strategy and roadmap for voice analytics and conversational AI products - Collaborating with cross-functional teams such as engineering, design, and sales and marketing to deliver high-quality products - Conducting market research and competitive analysis to identify trends, opportunities, and new feature development - Defining and prioritizing product features based on customer needs and business objectives - Developing and maintaining product documentation, including PRDs and user stories - Analyzing product performance metrics and user feedback to drive continuous improvement - Conducting, managing, and presenting reports on Proof of Concepts (POCs) for clients - Engaging directly with enterprise clients to gather requirements and improve product offerings - Presenting product demos and capabilities to potential customers
Qualifications required for this role are:
- 4-6 years of product management experience in enterprise SaaS products - MBA from a top-tier business school in India - Bachelor's degree in engineering or any STEM field (preferred) - Strong technical background with the ability to understand and discuss complex technologies - Excellent data analytics skills with proficiency in spreadsheet tools, data visualization, and SQL - Familiarity with speech analytics technologies (ASR, NLP, transcription, translation, etc.) - Proven track record of successfully launching and scaling B2B SaaS products - Outstanding communication and presentation skills - Experience with Agile/Scrum methodologies
Preferred skills include:
- Experience with conversational AI or voice-based technologies - Knowledge of machine learning and AI concepts
Personal attributes that will contribute to your success in this role are:
- Analytical mindset with strong problem-solving skills - Ability to thrive in a fast-paced, dynamic environment - Excellent interpersonal skills for effective client interactions - Strategic thinker with a keen eye for market trends and competitive positioning
If you are passionate about shaping the future of conversational AI and voice analytics, have a customer-centric approach, and excel in data-driven decision-making, we look forward to hearing from you! As an experienced Product Manager, you will be leading the development of an enterprise SaaS product suite focused on conversational AI, voice analytics, and speech-enabled bots. Your responsibilities will include:
- Leading the product strategy and roadmap for voice analytics and conversational AI products - Collaborating with cross-functional teams such as engineering, design, and sales and marketing to deliver high-quality products - Conducting market research and competitive analysis to identify trends, opportunities, and new feature development - Defining and prioritizing product features based on customer needs and business objectives - Developing and maintaining product documentation, including PRDs and user stories - Analyzing product performance metrics and user feedback to drive continuous improvement - Conducting, managing, and presenting reports on Proof of Concepts (POCs) for clients - Engaging directly with enterprise clients to gather requirements and improve product offerings - Presenting product demos and capabilities to potential customers
Qualifications required for this role are:
- 4-6 years of product management experience in enterprise SaaS products - MBA from a top-tier business school in India - Bachelor's degree in engineering or any STEM field (preferred) - Strong technical background with the ability to understand and discuss complex technologies - Excellent data analytics skills with proficiency in spreadsheet tools, data visualization, and SQL - Familiarity with speech analytics technologies (ASR, NLP, transcription, translation, etc.) - Proven track record of successfully launching and scaling B2B SaaS products - Outstanding communication and presentation skills - Experience with Agile/Scrum methodologies
Preferred skills include:
- Experience with conversational AI or voice-based technologies - Knowledge of machine learning and AI concepts
Personal attributes that will contribute to your success in this role are:
- Analytical mindset with strong problem-solving skills - Ability to thrive in a fast-paced, dynamic environment - Excellent interpersonal skills for effective client interactions - Strategic thinker with a keen eye for market trends and competitive positioning
If you are passionate about shaping the future of conversational AI and voice analytics, have a customer-centric approach, and excel in data-driven decision-making, we look forward to hearing from you!
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