Product Manager, Servicing

About

Join nesto as a Product Manager specializing in servicing, where you will leverage your expertise in lending operations to enhance customer experience. You’ll prioritize regulatory compliance while steering product direction.

In your role as a Product Manager at nesto, you will lead servicing initiatives with 5–7+ years of hands-on experience in mortgage servicing or financial services. Your strong understanding of servicing functions including payments and borrower communications will guide your ability to define actionable product requirements and priorities. Collaborate directly with engineering and compliance teams to ensure alignment with industry standards.

Responsibilities

• Act as a servicing subject matter expert
• Create documentation for servicing workflows
• Attend release planning and ensure readiness
• Support issue triage and team guidance
• Research market trends in servicing technology

Requirements

• 5–7+ years in product management
• Knowledge of mortgage servicing regulations
• Experience with loan management systems
• Strong communication and problem-solving skills
• Fluency in using AI tools for product development

Make an impact on servicing products at nesto by utilizing your expertise in the mortgage sector.