Product Manager

OVERVIEW

Join our dynamic team as a Product Manager focused on enhancing digital products for the healthcare sector. In this role, you will be pivotal in the Medical Education and Medical Practice (MEMP) product team, reporting directly to the Associate Director of Product Management. You'll take charge of refining existing digital solutions for healthcare learners, clinicians, and medical documentation professionals. This is an exciting opportunity for a proactive Product Manager with hands-on experience in managing product features, roadmaps, and financial performance. You will work closely with senior product leaders to shape longer-term strategies while executing your initiatives to drive adoption, retention, and measurable impact.

DUTIES & RESPONSIBILITIES

• Conduct in-depth customer, market, and UX research (interviews, surveys, usability testing) to identify user workflows, understand pain points, and analyze what drives purchase and retention.
• Own and maintain product roadmaps for assigned products while leveraging product metrics and research to ensure alignment with customer needs and business objectives.
• Collaborate with senior product leaders to develop long-term product strategies by synthesizing data into actionable insights and prioritizing recommendations for new investments.
• Own and manage the business plan and P&L for assigned existing products, overseeing revenue forecasts, expense planning, and performance tracking.
• Work closely with UX, engineering, marketing, and customer-facing teams to implement product enhancements from concept to launch. Translate product ideas into user stories, requirements, and acceptance criteria in collaboration with the Product Owner.
• Support go-to-market and launch planning, including the development of sales support tools, and conducting post-launch analysis by tracking usage, customer feedback, and performance metrics.
• Keep a close eye on competitive offerings and market trends, using this information to inform and drive incremental product improvements.
• Manage project schedules, goals, and dependencies effectively; coordinate cross-functional initiatives and regularly report status updates to your supervisor and key stakeholders.
• Act as the subject matter expert on product features and value proposition; present effectively to sales teams and occasionally to customers, clearly articulating positioning within the Medical Education and Medical Practice suite.

QUALIFICATIONS

Education:

• Bachelor's Degree or equivalent experience.

Experience:

• 3+ years of experience in product management.
• Proven track record of contributing to or owning a product business plan, including revenue forecasting and expense planning.
• Experience working collaboratively with cross-functional teams including engineering, editorial, design, and business partners.
• Strong analytical abilities with a comfort level using data to guide decisions.
• Excellent written and verbal communication skills, capable of translating insights into actionable product work.
• Preferred experience with digital products in healthcare, medical education, publishing, or subscription-based businesses.
• Familiarity with APIs or e-commerce is preferred.

Knowledge, Skills, and Attributes:

• Comfortable navigating ambiguity; able to provide clarity and direction to cross-functional teams.
• Exceptional communication and presentation skills suited for diverse audiences.
• A customer-centric mindset with a strong emphasis on understanding and addressing user needs.
• Highly organized and adaptable, with the ability to manage shifting priorities and deadlines effectively.
• Collaborative working style, adept at leading through influence rather than authority.

Interview Practices

To create a fair and genuine hiring process, all candidates are asked to participate in interviews without the aid of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. Authenticity is valued, and we want to ensure we are getting to know you—not a digital assistant. We also request the removal of virtual backgrounds and inclusion of in-person interviews as part of our hiring process. Note that use of AI-generated responses or external support during interviews may result in disqualification from the recruitment process.

Compensation:

$68,900.00 - $118,050.00 USD. This role is eligible for bonus compensation.

Compensation range reflects the primary job location. Actual salary offers depend on a variety of factors, including skills, experience, and location. Your recruiter will provide information about the specific offer during the hiring process.

Additional Information:

Wolters Kluwer offers a diverse range of benefits to help meet your needs and support a balanced work-life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance, Vacation and Sick Time, and Paid Parental Leave. More details about our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY:

Wolters Kluwer U.S. Corporation and all its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.