Product Manager - Remote

Requirements

• Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
• 5 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing
• 3 years of experience in product and/or experience management
• Strong writing ability
• Strong business acumen
• Experience with Agile software development
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Responsibilities

• Owns the vision and strategy, roadmap, and feature definition for a product within a product group.
• Writes stories to define outcomes and product requirements.
• Plans and manages product features through the product development process.
• Manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of users and stakeholders.
• Identifies and manages work independently while working closely with both internal and external partners.
• Focuses on identifying key gaps in product features, capturing product requirements, and defining outcomes or key performance indicators (KPIs).
• Develops solid understanding of the business and product areas within focus, as well as the relevant data that can be used to inform key decisions.
• Defines the product and identifies gaps and user needs by creating a vision, strategy, and requirements documents for a product.
• Utilizes available data to identify user needs.
• Performs experiments and participates in primary research to uncover additional user value.
• Develops, manages, and owns the product roadmap at the product level.
• Makes trade-off decisions for a product.
• Builds partnerships with relevant stakeholder teams.
• Coordinates with interdependent teams.
• Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success.
• Participates in the intake process for their product domain.
• Leads the product planning process by developing requirements documents (user stories, acceptance criteria, use cases) for a product or product release.
• Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately.
• Works closely with UI/UX to set the direction for the design of the user experience of a product.
• Determines release goals, prioritization, implementation, and iteration plans for a product according to user value.
• Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for the product.
• Provides UX/UI approval for the assigned product.
• Tracks development work and identifying bugs at a product level.
• Identifies issues that will keep the product from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and communicates to leadership.
• Leads product launches by working with relevant stakeholders to develop launch plans for a product.
• Identifies issues and blockers that may delay the launch or impede the success of a product, and presents alternatives for resolution to leadership.
• Coordinates formal UAT where necessary.
• Develops product documentation and training materials for users in support of product launches.
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration.
• Leads post-launch reviews and drives incorporation of feedback in future product releases.
• Works with internal and external teams and users to identify, classify, and resolve product-level user issues.
• Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring.
• Works with stakeholder teams to actively monitor metrics.
• Tracks performance trends and gathers user feedback to determine product-level gaps, development opportunities, and if necessary, product end-of-life plans.
• Represents team in product-level discussions with stakeholders.
• Attends business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developed.
• Provides coaching and guidance to more junior-level product management team members.
• Follow, understand, and apply relevant industry trends, research, and best practices in technology and product management.

Skills