Product Manager- Service Product

As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 5 plus years of experience or equivalent expertise in product management or a relevant domain area • Advanced knowledge of the product development life cycle, design, and data analytics • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization