Product Manager - Sport Activities
Decathlon Technology
About the role
Mission
The CIAM (Customer Identity and Access Management) team is seeking a dedicated Product Manager to lead the Sport Activities ecosystem. This role is at the heart of Decathlon's strategy to transition from a pure retailer to a partner in our customers' sporting lives.
As the PM for this scope, you will oversee a portfolio of four foundational products: Sport Tracking Data (STD), Body (morphology), Favorite Sport and the Partner Hub (integrations with Strava, Garmin, etc.). Your mission is to transform these high-traffic backend services from a maintenance state into a high-performing engine that powers global personalization, the Membership loyalty program and cross-selling across all Decathlon digital platforms.
You will be the architect of how we capture, enrich, and utilize sporting data to create a fluid, data-driven customer journey.
Key Responsibilities
Co-design and Product Animation (Agile)
- Animate the expression of user needs within the product team.
- Co-write the user stories and maintain the backlog of new features.
- Co-prioritize new features, knowing how to "say no" to keep the team focused on the essentials.
- Define the acceptance criteria for new features.
Delivery and Product Quality
- Validate and verify the compliance of features with user needs.
- Measure the impact of product enhancements on users satisfaction.
- Make the product known and develop its use (the "sell it").
- Contribute to the team effort to deliver a high-quality product that is maintainable, scalable, and reliable in production.
Collaboration and Ecosystem
- Be the privileged interface between users and the technical team.
- Help with collaboration within the team by leading agile ceremonies.
- Work closely with the other CIAM product teams as well as with the Sports Experience teams and Connected Sport Products to collaboratively define priorities and impact.
- Easily collaborate with Tech, Data, Support and Design teams to improve the product.
Data-Driven Steering: Backend Instrumentation & Optimization
- Design and maintain robust logging and event tracking to monitor the performances.
- Identify system bottlenecks and latency issues within the communication delivery.
- Partner with Tech leads, Support and Data team as well as with other product people in charge of the end-user experiences to translate business KPIs into high-performance backend requirements, ensuring that technical implementations are both scalable and measurable.
- Architect and execute server-side A/B tests to validate changes in verification workflows
Profile Sought
Product & Technical Expertise
- At least one year of Product Management or Product Owner experience in a B2C digital environment, ideally with a focus on APIs or data-heavy products.
- Ability to navigate and lead at the intersection of multiple cross-functional teams, ensuring alignment and effective collaboration across the organization.
- Proven ability to define a clear product path forward and develop a long-term strategy that goes beyond simple maintenance to deliver significant new value.
- A strong focus on the business impact of products, with the ability to balance technical requirements with broader commercial goals and KPIs.
- Strong understanding of API design, Webhooks, and Kafka.
- You should be comfortable discussing technical constraints with engineers.
- Experience or a strong interest in managing technical migrations and modernizing backend infrastructure.
- Proficient in Agile/Scrum and capable of maintaining a clean, prioritized backlog.
Soft Skills
Skills
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