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Product Manager - Sport Activities

Decathlon Technology

Villeneuve-d'Ascq · On-site Contract 1mo ago

About the role

Mission

The CIAM (Customer Identity and Access Management) team is seeking a dedicated Product Manager to lead the Sport Activities ecosystem. This role is at the heart of Decathlon's strategy to transition from a pure retailer to a partner in our customers' sporting lives.

As the PM for this scope, you will oversee a portfolio of four foundational products: Sport Tracking Data (STD), Body (morphology), Favorite Sport and the Partner Hub (integrations with Strava, Garmin, etc.). Your mission is to transform these high-traffic backend services from a maintenance state into a high-performing engine that powers global personalization, the Membership loyalty program and cross-selling across all Decathlon digital platforms.

You will be the architect of how we capture, enrich, and utilize sporting data to create a fluid, data-driven customer journey.

Key Responsibilities

Co-design and Product Animation (Agile)

  • Animate the expression of user needs within the product team.
  • Co-write the user stories and maintain the backlog of new features.
  • Co-prioritize new features, knowing how to "say no" to keep the team focused on the essentials.
  • Define the acceptance criteria for new features.

Delivery and Product Quality

  • Validate and verify the compliance of features with user needs.
  • Measure the impact of product enhancements on users satisfaction.
  • Make the product known and develop its use (the "sell it").
  • Contribute to the team effort to deliver a high-quality product that is maintainable, scalable, and reliable in production.

Collaboration and Ecosystem

  • Be the privileged interface between users and the technical team.
  • Help with collaboration within the team by leading agile ceremonies.
  • Work closely with the other CIAM product teams as well as with the Sports Experience teams and Connected Sport Products to collaboratively define priorities and impact.
  • Easily collaborate with Tech, Data, Support and Design teams to improve the product.

Data-Driven Steering: Backend Instrumentation & Optimization

  • Design and maintain robust logging and event tracking to monitor the performances.
  • Identify system bottlenecks and latency issues within the communication delivery.
  • Partner with Tech leads, Support and Data team as well as with other product people in charge of the end-user experiences to translate business KPIs into high-performance backend requirements, ensuring that technical implementations are both scalable and measurable.
  • Architect and execute server-side A/B tests to validate changes in verification workflows

Profile Sought

Product & Technical Expertise

  • At least one year of Product Management or Product Owner experience in a B2C digital environment, ideally with a focus on APIs or data-heavy products.
  • Ability to navigate and lead at the intersection of multiple cross-functional teams, ensuring alignment and effective collaboration across the organization.
  • Proven ability to define a clear product path forward and develop a long-term strategy that goes beyond simple maintenance to deliver significant new value.
  • A strong focus on the business impact of products, with the ability to balance technical requirements with broader commercial goals and KPIs.
  • Strong understanding of API design, Webhooks, and Kafka.
  • You should be comfortable discussing technical constraints with engineers.
  • Experience or a strong interest in managing technical migrations and modernizing backend infrastructure.
  • Proficient in Agile/Scrum and capable of maintaining a clean, prioritized backlog.

Soft Skills

Skills

APIKafkaWebhooks

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