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Product manager with AWS and (GenAI) solutions

Falcon Smart IT (FalconSmartIT)

US · On-site Full-time Lead 3d ago

About the role

About

We are looking for a Product Manager / Techno-Functional Lead who will act as the primary bridge between business stakeholders and technical teams. This role will own end-to-end communication with business users, lead customer application support, and drive successful implementations.

Skills & Experience

  • 14+ years of overall experience, 5+ years of experience in Techno Functional roles such as Product Manager and managing technical projects; 4+ years of experience in AWS Cloud and Generative AI (GenAI) projects.

Job / Role Description

  • Act as the single point of contact for all business team communications; Drive regular stakeholder updates, status reporting, and expectation management
  • Understand, analyze, and translate business requirements into functional and technical specifications
  • Own end-to-end support for customer-facing applications; Manage incident resolution, root cause analysis, and continuous improvement; Work with teams to design and support solutions on AWS, including - Amazon EC2, S3, Lambda and AWS Gen AI services
  • Support use cases using tools such as: Amazon Bedrock; Collaborate with technical teams to integrate AI-driven features; Ensure best practices in scalability, reliability, and cost optimization; Identify opportunities to leverage Gen AI in business processes and applications
  • Lead application implementations, enhancements, and rollouts; Ensure SLAs, uptime, and performance metrics are consistently met; Communicate effectively with internal and customer stakeholders; Communication approach: verbal, emails and instant messages
  • Coordinate with cross-functional teams (DEV, QA, DevOps); Oversee UAT, deployments, and post-release support; Strong interpersonal skills to build and maintain productive relationships with team members
  • Analytical mindset; Provide constructive feedback during reviews and be open to receiving feedback
  • Problem-Solving and Analytical Thinking; Capability to troubleshoot and resolve issues efficiently
  • Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
  • Provides regular updates, proactive and due diligent to carry out responsibilities

Communication Skills

Communicate effectively with internal and customer stakeholders

Communication approach: verbal, emails and instant messages

Interpersonal Skills

Strong interpersonal skills to build and maintain productive relationships with team members

Provide constructive feedback during reviews and be open to receiving feedback

Problem-Solving and Analytical Thinking

Capability to troubleshoot and resolve issues efficiently.

Analytical mindset

Task/ Work Updates

Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps

Provides regular updates, proactive and due diligent to carry out responsibilities

Expected Outcome

We are looking for a Techno-Functional Lead who will act as the primary bridge between business stakeholders and technical teams. This role will own end-to-end communication with business users, lead customer application support, and drive successful implementations.

Secondary Skills to be planned Post Hiring - Training Plan

NA

Skills

AWSAWS Gen AIAmazon BedrockAmazon EC2Amazon S3AWS LambdaGenAIJiraAzure DevOps

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