Lead

About the Role

Lead a cross-functional agile team to deliver high-quality digital product features that drive eCommerce growth. Act as the voice of the customer and the business, translating commercial goals (sales) into a prioritized technical backlog.

Work in close collaboration with various internal PEP Departments (Marketing, Commercial, Finance, Merchandise and Supply Chain), PepkorNexTech, (PNT) as well as external vendors to create a seamless online shopping experience that focuses on user engagement, ensuring industry standards and best practices are applied.

KEY RESPONSIBILITIES

• Operations and Backlog Management
• Leadership & coaching
• Product Strategy Development
• Product Governance & Compliance
• Solution Architecture & Integration
• Product Support & Performance
• Relationship Management

JOB INCUMBENT REQUIREMENTS

• Relevant Bachelor’s degree (Commerce, Marketing, IT, or Computer Science).
• Certified Product Owner (CSPO) or similar Agile certification.
• At least 3-5 years experience as a Product Owner or Product Manager in a digital environment.
• Experience in eCommerce
• 2+ years experience in a leadership or team lead role.
• Experience in eCommerce - Retail focus will be advantageous
• Proficiency in product management tools (Jira, Confluence).
• Strong understanding of eCommerce Eco system and Platforms (e.g. Magento, Shopify, Stock2Shop, PIM, Supply Chain, ERP) and User Experience (UX) principles.
• Knowledge of Digital Marketing and related ecosystems (e.g., SEO/SEM, CDP, Customer Identity).
• Analytical mindset with the ability to interpret data (Google Analytics, PowerBI) to drive decisions.
• Presentation, communication and collaboration skills.
• Ability to balance eCommerce sales goals with technical feasibility.
• Ability to effectively lead and inspire a team.
• Good communication skills and a team player who can cope in a dynamic environment.