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Product Owner / Senior Software Engineer - Red Hat Lightspeed

Redhat

US · On-site Full-time Senior $119k – $196k/yr 2d ago

About the role

Below is a quick “next‑steps” guide you can use to turn this posting into a concrete job‑application plan. Feel free to let me know which part you’d like to dive deeper into (e.g., a tailored résumé, a cover‑letter draft, interview prep, or a salary‑negotiation script).


1️⃣ Match Your Profile – Self‑Audit Checklist

Requirement Do you have it? How to demonstrate it (resume / LinkedIn)
5+ years software‑engineering experience List each role, years, and primary tech stack.
Product Owner (PO) experience Highlight “Owned product backlog”, “Prioritized user stories”, “Defined acceptance criteria”.
Agile/Scrum expertise Mention ceremonies you facilitated (Sprint Planning, Review, Retro) and any Scrum Master/PO certifications (CSM, PSPO).
Customer‑centric prioritization Provide a concrete example: “Collected NPS feedback from X customers → re‑ranked backlog using WSJF, delivering a 15 % ROI increase”.
Stakeholder communication across time zones Cite cross‑regional projects (e.g., US‑EU‑APAC) and tools used (Confluence, Teams, Slack).
Mentoring / coaching Note any formal mentorship program, code‑review leadership, or internal training you delivered.
Metrics‑driven delivery (ROI, SLO/SLI, WSJF, RICE, MoSCoW) Show a metric‑focused story: “Implemented SLO dashboards → reduced incident MTTR by 30 %”.
Open‑source community engagement (preferred) List contributions, issue triage, or community‑driven feature requests you incorporated.
Experience breaking large features into Epics/Stories Provide a brief “Feature → Epic → Story” mapping example.

Action: Fill the table. Anything you can’t tick “Yes” becomes a gap you may want to address in a cover letter (e.g., “I’m eager to deepen my open‑source community work; I’ve already started contributing to X project”).


2️⃣ Resume Tweaks – Make the PO Lens Shine

  1. Header – Add “Product Owner / Agile Delivery Lead” as a subtitle (if you haven’t already).
  2. Professional Summary (2‑3 lines) – Emphasize the blend of engineering depth + PO ownership.
    Example:

    “Seasoned software engineer with 7 years of full‑stack development and 3 years of Product Owner experience driving high‑impact, ROI‑focused features for cloud‑native platforms. Expert at translating customer feedback into prioritized backlogs, delivering on‑prem and SaaS solutions in globally distributed Agile teams.”

  3. Core Competencies (bullet list) – Include:
    • Product Backlog Management, WSJF/RICE Prioritization, Acceptance Criteria & Definition of Done
    • Agile Scrum (Sprint Planning, Review, Retrospective)
    • Stakeholder Alignment (Executive, Customer, Open‑Source Community)
    • Metrics‑Driven Delivery (ROI, SLO/SLI, KPI Dashboards)
    • Mentorship & Team Enablement
  4. Experience Section – Use the “CAR” (Challenge‑Action‑Result) format for each PO‑related bullet.
    Bad: “Managed backlog.”
    Good: “Reduced backlog churn by 40 % by instituting WSJF scoring and weekly grooming sessions, enabling the team to deliver 3 major releases on schedule.”
  5. Quantify wherever possible (percent improvements, number of stories, sprint velocity gains, revenue impact).
  6. Tools & Technologies – Add JIRA, Confluence, Azure DevOps, GitHub, Grafana, Prometheus, etc., especially any Red Hat‑related tech (OpenShift, Ansible, RHEL).

3️⃣ Cover‑Letter Blueprint (≈ 300‑400 words)

Paragraph Goal Key Points to Include
1 – Hook Show you’ve read the posting and why you’re excited. “Red Hat’s Lightspeed Operations platform aligns perfectly with my passion for delivering observable, cloud‑native services at scale.”
2 – Fit Map your top 3‑4 qualifications to the “Key Responsibilities”. • Backlog ownership & acceptance criteria (example)
• ROI‑focused prioritization using WSJF
• Cross‑regional stakeholder communication (time‑zone coordination)
3 – Value Add Highlight a unique differentiator (open‑source, SLO/SLI, mentorship). “I’ve led an open‑source community effort that contributed 15 % of the feature set for X product, and I built an SLO dashboard that cut incident MTTR by 30 %.”
4 – Culture & Motivation Show cultural fit (open source, collaborative, continuous learning). “Red Hat’s commitment to open collaboration resonates with my own practice of publishing internal tooling as open‑source and mentoring junior engineers.”
5 – Call‑to‑Action Invite next steps. “I look forward to discussing how my blend of engineering depth and product‑ownership experience can accelerate Lightspeed’s roadmap.”

Tip: Mirror Red Hat’s language (“open source”, “collaborative process”, “value maximization”) to demonstrate alignment.


4️⃣ Interview Prep – What They’ll Likely Ask

Area Sample Question How to Answer (STAR)
Backlog Management “Walk me through how you prioritize a backlog with competing stakeholder requests.” Situation: Multiple stakeholder groups (sales, support, community). Task: Align backlog to ROI. Action: Use WSJF scoring, hold a weekly grooming with stakeholder reps, publish a transparent priority board. Result: 25 % faster delivery of high‑value features, reduced churn.
Metrics & ROI “How do you measure that a feature delivered value?” Show a KPI (e.g., adoption rate, reduction in support tickets, revenue uplift). Explain setting acceptance criteria tied to that KPI.
Open‑Source Community “Describe a time you incorporated community feedback into a product.” Talk about triaging GitHub issues, voting on feature requests, releasing a community‑driven patch, and the impact on product roadmap.
Agile Ceremonies “What do you do when a sprint is at risk of missing its commitment?” Discuss early flagging, re‑negotiating scope with PO/SM, using a “capacity buffer”, and communicating transparently to stakeholders.
Mentorship “Give an example of how you helped a teammate grow.” Pair‑programming, code‑review guidelines, leading a brown‑bag session, resulting in improved code quality or faster onboarding.
SLO/SLI “Explain how you’d define an SLO for a new microservice.” Identify user‑impacting metrics (latency, error rate), set target (e.g., 99.9 % < 200 ms), implement monitoring (Prometheus + Grafana), and tie to alerting.

Prep tip: Have a “portfolio” of 3–4 concrete stories (with numbers) ready. Use the STAR framework (Situation, Task, Action, Result) and keep each story under 2 minutes.


5️⃣ Salary & Negotiation

  • Posted range: $118.6 k – $195.7 k (U.S. remote).
  • Research: Use Levels.fyi, Glassdoor, and Red Hat’s internal equity data (if you have a contact).
  • Your target: Determine a “sweet spot” based on years of experience, market rates for PO roles in cloud‑native SaaS, and any additional compensation (stock, bonus).
  • Negotiation script (quick version):
    1. Express enthusiasm – “I’m very excited about the Lightspeed team.”
    2. State your value – “Given my 7 years of engineering plus 3 years of PO experience delivering ROI‑focused features, I’m looking at a total compensation package in the $170k–$185k range.”
    3. Invite discussion – “Is there flexibility to align the offer with that range?”

6️⃣ Next Action Checklist

Action
1 Fill out the self‑audit table above.
2 Update your résumé (use the CAR format, quantify results).
3 Draft a cover letter using the blueprint; keep it ≤ 350 words.
4 Prepare 3–4 STAR stories for the interview topics listed.
5 Research salary benchmarks for PO roles at Red Hat (remote US).
6 Submit application (LinkedIn/Red Hat Careers) and set a reminder to follow up in 7‑10 days.

Need Help With Anything Specific?

  • Resume rewrite (send me your current version).
  • Cover‑letter draft (I can flesh out a full version).
  • Mock interview (we can role‑play a few questions).
  • Salary negotiation script (more detailed).

Just let me know what you’d like to tackle first, and we’ll get you ready to land the role! 🚀

Requirements

  • 5+ years of experience in a software engineering context designing and developing software solutions.
  • Proven experience as a Product Owner focusing on team execution and delivering incremental value.
  • Demonstrated ability to gather customer input and prioritize work effectively based on those customer needs.
  • Strong understanding of Agile principles, including experience with Scrum methodology.
  • Ability to understand and work with Product Management and other stakeholders on building a product vision for the product-delivery team and its role in a broader product.
  • Demonstrated ability to pursue opportunities to mentor associates within the immediate team and provide constructive feedback.
  • Excellent communication skills, including the ability to present team delivery roadmap to stakeholders, communicate current status and represent the team when needed.
  • Must be able to identify and track escalated issues impacting the team and carry the issue forward through to completion.
  • Demonstrated experience working effectively across globally distributed, diverse teams and functional groups.

Responsibilities

  • Own, maintain, and prioritize the product backlog as the tactical, day-to-day decision-maker, ensuring it aligns with the Product Management roadmap and can react to unexpected work.
  • Clearly defining and refining user stories, setting acceptance criteria, and serving as the primary source of requirements for the delivery team.
  • Focus on maximizing the return on investment (ROI) by prioritizing the most strategic items using direct metrics.
  • Formally accept the team's delivery against defined Acceptance Criteria, ensuring artifacts meet all productization requirements and expectations (Definition of Done).
  • Represent all stakeholders (users, customers, open source community, internal teams) to the development team.
  • Ensure the team's vision, plans, and status are transparent to all stakeholders, maintaining ongoing communication across multiple time zones and functional groups.
  • Collaborate and coordinate prioritization of work with POs across the organization, where needed (e.g. On-Premises offering).
  • Actively participate in all team ceremonies and manage the flow of work through Agile Scrum sprints.
  • Develop an understanding of the customer perspective and mentor associates on customer value and engagement in the open collaborative process.

Benefits

medical coveragedental coveragevision coverageFlexible Spending Account - healthcareFlexible Spending Account - dependent careHealth Savings Account - high deductible medical plan401(k) with employer matchPaid time offholidaysPaid parental leavedisability leavepaid family medical leavepaid military leaveemployee stock purchase planfamily planning reimbursementtuition reimbursementtransportation expense accountemployee assistance program

Skills

AgileScrum

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