Product Reliability Engineer (Analytics)

About MineSense

Metals are necessary for our world, but mining historically faced issues with waste, sustainability, and inefficiencies. MineSense is changing that. Our solutions reduce mining waste and environmental impacts while increasing profits and efficiencies. Backed by the best in venture capital and government funds, and recognized by tech industry and sustainability programs, MineSense is doing what many said could not be done: improving mining for people and planet.

Job Overview

We are looking to add a Product Reliability Engineer (Analytics) to our Field Services team in Vancouver, BC. Reporting to the Manager – Reliability, this role is responsible for expanding our analysis and reporting capabilities within the reliability function. An ideal candidate will be a detail-oriented self-starter who enjoys developing innovative solutions.

Job Responsibilities

• Assist with developing accurate and valid reports within defined KPI’s and metrics.
• Contributes to improvements and understanding of system reliability KPIs.
• Gathers, analyzes and interprets product reliability data and statistics, through a variety of appropriate methods.
• Assists with collating failure statistics to conduct trend analysis of system failures.
• Provide formal reports to clients and internal stakeholders on specific failure events and trends in both Spanish and English.
• Assists with identifying continuous improvement opportunities for collecting and reporting of reliability data on products and components.
• Collaborates with Data, Operations, Field Services, and Engineering to build an aligned understanding of system and component reliability.
• Additional duties as occasionally required by your manager.

Qualifications

• Generally, a 4-year degree/Bachelor's degree specialized in a relevant discipline. Ex. Reliability Engineering or related qualification & certification
• Generally, 0-2+ years in a product reliability-focused role, with manufacturing and mining/technology experience being preferred.
• Ability to communicate, and provide formal reporting, in English.
• Spanish speaking abilities are considered an asset.
• Experience in statistics and data analysis.
• Strong verbal and written communication skills.
• Self-starter, ability to work independently and in teams.
• Experience working in Microsoft 365.
• Experience in survival analysis is an asset.
• Experience in Python/SQL is an asset.
• Health & Safety conscious individual.
• Legally able to work in Canada.

Compensation & Benefits

The salary offered to the successful candidate will be based on their experience, knowledge and skills they bring to MineSense, market data based on their location as well as internal equity. Keeping this mind, the salary offered can be outside of the range posted.

Our total rewards package offers market-researched benefits, promotes internal equity, and supports team members at all levels of our organization, and includes the following:

• A competitive salary and bonus.
• Matching RRSP or 401K program (for Canadian and US employees)
• A comprehensive benefit program including an employee assistance program.
• Learning and career development programs and resources (live sessions and on-demand)
• Transit Subsidy (for roles based in Vancouver, BC)
• Hybrid work (for roles that do not require to be onsite)
• 3 weeks' vacation or more depending on the position
• Global and local company organized social events and celebrations to connect with your team

Why MineSense?

When you join MineSense, a trailblazing Canadian mining technology company, you become a part of our purpose to maximize global metals and minimize global impacts. We’re not just a company; we’re a Community of Innovators who forge a path toward a sustainable future. Here’s why we want you to be excited:

• Purpose-Driven: At MineSense, we don’t just clock in—we live our purpose. We’re on a mission to revolutionize the mining industry, and every day, we’re one step closer to a cleaner, greener world.
• Values That Resonate: Our core values—Innovation, Belonging, Resilience, and Adding Value—aren’t just buzzwords. They’re the bedrock of our culture. When you step into our team, you’re not just an employee; you’re a steward of these values.
• Impactful Work: Imagine contributing to a cleaner, more sustainable planet. At MineSense, you’re shaping the future of cleantech and developing cutting-edge technology that literally hasn't been developed before. Your work matters, and it echoes beyond our walls.
• People-Centric: We’re not just about profits; we’re about people. Our organization cares deeply about its employees. When you join us, you become part of a community that supports growth, well-being, and success.

Ready to make your mark? Join MineSense and be part of something bigger than yourself.

MineSense is an equal opportunity employer and is committed to providing accommodation to individuals with disabilities. Should you require accommodation during the recruitment or hiring process, please feel free to indicate your needs while applying. Information received related to accommodation needs of applicants will be addressed confidentially.

All applications are welcome, even if you don't meet all the requirements, so please do not hesitate to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.