Product Success Manager

About

Product Success Managers at Aha! work directly with customers to provide consultative support.

This Role Is For You If

• You have three+ years of product management experience
• You prefer interacting with customers rather than engineering teams
• You want to share your expertise and demo our software to help other product teams build lovable products

Plus

• You Want To Join a Company Like This
  • Pioneers: We established the product management software market and are recognized as market leaders
  • Different: We are a unique, high-growth software company that is independent of VCs and private equity
  • Profitable: We put people and profit first. Our company is highly stable and sustainable.
  • Fully remote: We are experts who achieve our best work where we live — with no drama

We are always hiring for this role — it is essential to the team, and the company is growing. That is why you might continue to see it posted.

Our Team

Our Customer Success team is fully remote and operates across time zones so we can respond to customers quickly. We work with many of the world's most innovative companies — they trust us to help them build products their customers love and use AI to go from discovery to delivery. We are not salespeople (we have none). We are product experts focused on providing meaningful support for customers. And we regularly share insights with our product teams to help anticipate evolving customer needs.

Our Customers

We serve the world's best-known companies. They are building transformative experiences for their customers and move fast. They expect us to do the same — and to help them develop best practices for product development. Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we have been there and done that), and confidently guide them to achieve their best.

You

You work hard and have a history of making a positive impact. Fast-paced and high-growth technology companies that are innovating with A...