Production Manager

The Fresh Market & You

At The Fresh Market, we strive to make everyday meals extraordinary for our guests. We create inviting and memorable experiences through exceptional, personalized service. We are seeking a dynamic leader with positive energy, integrity, and a daily commitment to excellence. Our culture celebrates teamwork and shared success, and we can't wait to see the impact you will make on our store, team, and community.

What's in it for You

• Employee discount of up to 40%
• Access to earned wages on-demand per pay period (up to 50% with a max of $500)
• 401K contribution with company matching
• Financial Wellness Program
• Personal time off and additional vacation purchase options
• Medical, Dental, Vision, Disability, and Life Insurance for you and your family
• Discounts on pet insurance, daycare, event tickets, and much more.

About the Role

Do you have a knack for production? Are you passionate about delivering exceptional experiences for guests? In this role as Production Manager, you will lead a team and oversee the department's operations to ensure we offer the best products and complete meal solutions for our guests. This fast-paced position requires efficiency, effectiveness, and an unwavering dedication to excellence as you work in a collaborative team environment. You will report to the Store Operations Manager, fostering a culture of leadership, hospitality, and teamwork.

The pay for this role ranges from $23.00 - $28.75 per hour.

Your Responsibilities

• Guide, manage, and assist with all aspects of the Production department, exemplifying excellence for your team and guests.
• Oversee production for key items that support Deli, Meat-Seafood, Bakery, and Produce departments.
• Receive and stock goods while adhering to rotation standards during product replenishment.
• Manage product to minimize shrinkage and damage.
• Direct the team in preparing a variety of products including meats, cheeses, bread, pre-packed produce, and meal solutions in the early morning, while maintaining quality standards as outlined by TFM.
• Provide training and development for team members through The Fresh Market Academy, fostering excellent and safe guest services and minimizing product loss.
• Inspire and motivate team members to deliver outstanding guest service.
• Offer coaching for team member growth and retention.
• Create and manage team schedules to support guest shopping hours and ensure an exceptional shopping experience.
• Ensure compliance with safety requirements and food safety protocols according to TFM policies and legal standards.

Availability

This position requires availability to work a schedule from 3 AM to 11 AM, typically off on Sundays and Wednesdays.

Qualifications

Minimum Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or similar industries.
• Strong leadership skills to motivate and develop high-performing teams.
• Proven track record of delivering exceptional guest experiences while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Basic knowledge of POS systems, scheduling tools, and the Microsoft Office Suite.
• Food safety certification, or willingness to obtain post-hire.
• Aged 21 years or older.

Preferred Qualifications

• Associate's degree in business, retail management, or relevant field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail.
• Familiarity with inventory management systems and financial reporting.
• Bilingual skills are a plus.

Physical and Work Conditions

• Ability to perform repetitive movements, including grasping, bending, reaching, and lifting up to 50 pounds independently, while working in varying temperatures.
• Capable of using tools and equipment like knives, ladders, and pallet jacks.
• Required to stand or walk for long periods; breaks as required by law.
• Must wear an approved hat, hairnet, beard guard, and personal protective equipment.

Equal Opportunity Employer

The Fresh Market is committed to creating a diverse, equitable, and inclusive workplace.

Reasonable Accommodation: The Fresh Market will provide reasonable accommodations for qualified applicants, unless it results in undue hardship.

These statements describe the overall nature and level of work in this role, but are not all‑inclusive. We look forward to discussing additional details with interested candidates.

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