Applications Support Analyst

About

Be a key player in Production Services as an Applications Support Analyst focused on Rates Risk. Provide vital support for applications and maintain system stability across diverse business operations. You will play a crucial role in managing incidents, ensuring application high availability, and collaborating with technology partners. Engage in root cause analysis and quickly resolve issues to support team efficiency. The position includes developing internal talent and participating in strategic communication with senior business leaders to drive initiatives forward.

Responsibilities

• Handle global incidents and enterprise-level changes
• Implement stability initiatives for applications
• Conduct root cause analysis and resolution
• Communicate effectively with technology partners
• Aid in development efforts for team members

Requirements

• Bachelor’s degree or equivalent work experience
• Experience with MS SQL, including query development
• Knowledge of UNIX (Solaris/Linux) core functions

Enhance production capabilities through your experience and analytical skills in a collaborative support environment.