Program Compliance Manager
The Salvation Army in Canada
About the role
About
Lead compliance management with The Salvation Army as a Program Compliance Manager. Oversee casual staff and ensure adherence to Ministry standards in this impactful role.
As the Program Compliance Manager reporting to the Director, you will manage casual staff while ensuring compliance with operational policies and procedures. Key skills include staff training, auditing for compliance, and handling complaints efficiently. This position demands strong leadership to foster a supportive environment and ensure quality service delivery.
Responsibilities
- Manage casual staff recruitment and employment relationships
- Develop and implement training plans and audits
- Monitor compliance with Ministry standards and policies
- Review and act on complaints within 24 hours
- Prepare and submit required reports and documentation
Requirements
- Three years of supervisory experience in social services
- Completion of a related post-secondary diploma
- Background check and compliance with health regulations
- Emergency first aid training or willingness to complete
- Proficiency in Microsoft 365 programs
Bring your leadership and compliance expertise to support The Salvation Army's mission in this vital role.
Skills
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