Program Manager

Catalyst Campus Overview

Catalyst Campus for Technology & Innovation (CCTI) is strategically headquartered in Colorado, a state that houses over 500 aerospace and defense companies and is nestled in Colorado Springs, a community with five military installations, small-to-large sized defense companies, agile startups and entrepreneurs. We have begun a national expansion with locations opened in Maryland with several others planned in the coming years. Our open concept campus has created a partnership and an ecosystem for technology and innovation, and Catalyst Campus is uniquely positioned to bring these elements together to deliver on novel and disruptive technologies. We engage with stakeholders across the industry, academia, government, and key partnerships cultivating and enhancing public-private partnerships, ensuring the rapid delivery of critical aerospace and defense capabilities to our nation and allied warfighters.

POSITION SUMMARY

The Program Manager responsibilities are related to the Capital Region location and includes management of the employees located on that campus.

Program Manager

The PM is responsible utilizing innovative strategies and project management practices to ensure CCTI Customers and Partners successfully achieve the goals and objectives of their operational mission(s). The PM is assigned to one or more Customers and Partners and exercises business administration and project management practices for assigned partnership(s) and agreements to include cost, schedule, and technical components. The PM is responsible for cultivating and personalizing a channel for assigned Customer(s) and Partner(s) to leverage the extensive Defense Innovation ecosystem at CCTI, including positioning and supporting the expansion of CCTI services. The PM guides Customer and Partner experience through ongoing communication and coordination of the matrixed operations provided as needed by CCTI.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Manager:

• Serves as CCTI’s primary internal and external point of contact at the MD Catalyst Campus location, as well as the on-site supervisor for CCTI’s operations support team.
• Project Management, including coordination of CCTI support to customer, partner, or subcontractor efforts.
• Keep records of customer interactions, processes, accounts and documents.
• Engage and build relationships with on-site customer and other industry personnel to maintain a deep understanding of the customer’s mission objectives, technical scope.
• Engage and build relationships with the larger geographically distributed CCTI team, staying up to date with boarder CCTI initiatives, resources, and services and bringing those activities to bear at the MD Campus when applicable.
• Ensure that the CCTI efforts support achievement of the customer’s mission objectives and vision; identify and recommend potential innovation services that CCTI can offer through assessment and understanding of customer needs.
• Take actions to understand customer schedules, upcoming milestones, and actions required to take and coordinate with the larger CCTI ecosystem to ensure customer success.
• Manage and maintain CCTI’s program budget, in collaboration with the customer, and take actions to ensure that financial objectives are met.
• Generate monthly and annual deliverable customer reports, addressing site operations, tech transfer and innovation activities, visitors and collaboration, and program financial status and performance against the budget.
• Ensure customer satisfaction – resolve customer or partner product or service problems in a timely and professional manner, engaging with CCTI leadership for support as required.
• Supervise activities performed by on-site CCTI operations support personnel, including physical security administration, badging, and facility access processes and procedures.
• Ensure that incoming visitor data and access lists for large meetings are prepared and maintained by CCTI’s on-site operations team, to include the granting of visitors access to classified materials.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires U.S. citizenship.

EDUCATION:

• Bachelor’s Degree in related field. Work experience may substitute for education requirement.
  • The following routes are available to substitute for the bachelor’s degree and five (5) years:
    • High School diploma or GED and nine (9) years of related experience.
    • Associate degree in business or a related field and seven (7) years of related experience.
    • The individual may also substitute up for experience using the following routes: Master’s degree in business or a related field and three (3) years of related experience. Doctorate in Business or a related field and one (1) year of related experience.

EXPERIENCE:

• 5+ years of experience managing a client program or portfolio and/or related industry (required).
• 3+ years of project/program management.
• Background in: Government | Innovation | Technology | Aerospace | Defense (required).
• Experience working with City, County, State and Federal governments (preferred).
• U.S. citizenship (required).

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to obtain and maintain a U.S. Government security clearance.
• Proficient at oral and written communication skills.
• Proficient in Microsoft Office 365.
• Must be highly organized, able to prioritize tasking as well as multi-task, and willing to work in a team environment, detail oriented.
• Proven leadership, management, mentoring and team-building skills.

Reasoning Ability:

• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to anticipate customer needs and provide solutions before a problem arises.

Language/Interpersonal Skills

• Ability to write reports, develop business correspondence.
• Ability to effectively present information to management

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Normal office environment.
• The noise level in the work environment varies between quiet and moderate.
• Ability to work in-person at multiple locations with occasional remote work.
• Willingness to help in other areas of IT and campus operations.

COMPENSATION

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive annual compensation of $139,000 to $150,000 dependent upon experience.

DIVERSITY, EQUITY, and INCLUSION

CCTI is committed to creating an equitable and inclusive workplace and we can only achieve this together.

CCTI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please visit www.eeoc.gov

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location

In person