Program Manager, Environmental Services Operations/ Environmental Services Maintenance

About The Department

Step into a career that’s grounded in action and driven by purpose. At the Regional Municipality of Wood Buffalo, our Environmental Services team is at the heart of sustainability and safety. Whether you're operating advanced water treatment systems or managing solid waste and underground infrastructure, you’ll play a vital role in protecting public health and the environment. If you’re ready to roll up your sleeves for a career that combines purpose, precision, and progress, we’d love to hear from you.

General Description

This position will be dedicated to the development and implementation of a comprehensive region-wide water quality monitoring program and the advancement of a Source Water Protection framework.

Responsibilities

• Collaborate with area managers and operations teams on operations and maintenance priorities in design, planning, and delivery of projects and programs within Environmental Services.
• Capture operational knowledge and develop procedures and training materials to support utility operations within Environmental Services.
• Assist manager with overall program service delivery via planning, development, and supervision of departmental operations or construction projects.
• Accompany subject matter experts in office and field environments to document and understand practices necessary for documentation development.
• Manage daily operations, budgeting, and strategic planning of branch initiatives.
• Ensure all projects and programs comply with legislation, industry standards, and best practices.
• Manage operational support related to Environmental Services programs and projects and address program service delivery.
• Monitor contractor and construction sites closely.
• Produce monthly reports for senior leadership.
• Analyze and develop strategies, tools, and project management processes and procedures for continuous improvements.
• Compile and produce manuals, procedures, plans, standards, and related documents as necessary.
• Assist in developing and maintaining controlled documentation access points for standards, procedures, emergency response plans, and other documents.
• Assist capital and operations program delivery team with construction meetings and planning.
• Support sponsor or Engineering department with work compliance concerns before, during, or after projects.
• Prepare, review, and approve contract documentation, RFP information, and project specifications.
• Review construction schedules and provide timely feedback to contractors and consultants to avoid discrepancies.
• Report all anticipated deviations to project and management team.
• Assist in developing and promoting Environmental Services templates, best practices, and policies.

Skills Requirements

• Experience with prioritizing workflow, managing projects, and completing time-sensitive tasks in a fast-paced project environment.
• Strong organizational and planning skills, with a demonstrated ability to use innovative approaches in situations involving rapid change, shifting priorities, and simultaneous demands.
• Demonstrated knowledge of financial and budgeting processes, ideally in a public-sector environment.
• Strong analytical mindset, with the ability to understand and interpret technical data, plans, reports, engineering drawings, and safety requirements.
• Strong communication skills, with the ability to gather information, prepare and deliver a variety of documentation and reports, and deliver presentations.
• Ability to establish and maintain effective working relationships with managers, employees, and external contacts; interacts in a manner that builds trust, credibility, and rapport.
• Strong leadership and facilitation skills, with the capability to provide project management and oversight for program service and delivery.
• Sound knowledge of all aspects of municipal government, with strong political awareness and sensitivity.
• A continuous improvement attitude and ability to seek greater knowledge and understanding of the systems, processes, and hazards in the workplace.
• Advanced skills in Microsoft Office programs (Word, PowerPoint, Excel, SharePoint, Visio, and Outlook).

Education

• Diploma in Civil Engineering Technology, Environmental Sciences or other related diploma or trade is required.
• Ability and willingness to complete Incident Command System (ICS) 100 and 200 training is required.
• Project Management Certificate is an asset.
• SAP experience considered an asset.
• An equivalent combination of education and work experience may be considered.

Experience

• Seven (7) years of progressive experience in maintenance and/or operations coordination or project management experience is required.
• Experience in documentation development and updates, including operations training programs.
• Experience working in a construction environment and/or with water and/or wastewater processes, including operations and/or maintenance activities considered an asset.
• Experience in change management and document control programs is considered an asset.
• Experience working in a municipal environment with unionized and non-unionized employees considered an asset.

Other Requirements

• Valid Alberta Class 5 Driver’s Licence
• Criminal Record Check
• Working from both field and office environments, the incumbent will be required to travel to various project site locations within the region.
• The incumbent must be willing to perform job duties outdoors in all weather conditions.
• Work will require accessing construction work sites.
• May be expected to work outside of regular business hours as per operational needs.

Safety

As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible and accountable for knowing and working in accordance with the Health and Safety Directive. As per section 2 of the Occupational Health and Safety Act, the incumbent shall ensure while in the employ of the Regional Municipality of Wood Buffalo the health and safety of employees, contractors and the public. This position is not employed in a supervisory capacity. As such the employee is not required to obtain additional safety training in accordance with municipal procedures and directives.