Program Manager - Fitness Specialist

Position Overview

Position: Work-Fit Program Manager/Fitness Specialist – Full Time
Location: East Hartford
Shift: First Shift. The start/end times vary by day to accommodate the client’s three work shifts. Four days per week will be spent in East Hartford, one day per week will be spent in Middletown.

Location & Program Information

Work-Fit is seeking a full-time Program Manager, Fitness Specialist for our Corporate Fitness Facility in East Hartford, Connecticut. The scope of service will focus on membership development, fitness coaching, group exercise, facility and staff management, fitness incentives, and health education campaigns. The Program Manager will have management responsibilities of two corporate fitness sites. One of the sites will be the home site for the Manager, the other site is staffed by another fitness professional who will report to the Program Manager.

Position Description

A Work-Fit Program Manager is directly responsible for exceeding customer expectations by planning, organizing, communicating, developing, delivering and measuring Work-Fit services.

Reports To

Program Managers will communicate with the Vice President of Operations regarding Program operations. The direct report will be detailed in the Work-Fit Job Offer.

Consulting Partners

Program Managers will consult with the Work-Fit Operations Team, other Work-Fit Program Managers, and key client contacts including leadership in Health & Safety, Ergonomics, Medical, Wellness, and Client Management.

Duties and Responsibilities

• Policy and Procedures
  • Maintains a professional work environment in a manner consistent with the Role Delineation of the Work-Fit Employee.
  • Understands and abides by Work-Fit, and Client Policy and Procedures.
  • Understands and works within the structure of the Work-Fit and Client agreed upon Standard Operating Procedure (SOP) Manual which defines the delivery of service at the specified client site.
• Business Planning
  • Assists the Program Manager to establish strategic goals that match Work-Fit services and resources to the needs of the customer.
  • Completes assignments from the Program Manager to meet the strategic goals of the Program.
• Record Management
  • Documents all Work-Fit service interactions in the Work-Fit and client (if applicable) recordkeeping databases in accordance with all Work-Fit record management policies and quality practices.
• Delivery of Work-Fit Services
  • Makes health personal through the delivery of the agreed upon Scope of Services to the customer in accordance with the SOP.
• Customer Relations
  • Integrates with the customer and participates in client meetings and on client committees as delegated by the Program Manager.
• Professional Development
  • Remains current with all policies, credentialing and laws governing professional practice.
  • Advances professional and technical knowledge by completing educational workshops, obtaining advanced certifications, completing virtual courses, reviewing professional publications, establishing strategic networks, collaborating with other professionals and benchmarking state-of-the-art practices.
• Program Marketing
  • Assists the Program Manager in the development of a marketing plan for the integration and advancement of Work-Fit services.
  • Develops and delivers marketing materials and presentations.
  • Proactively create a culture of personal health and responsibility through the development, distribution, delivery and posting of educational materials utilizing available client distribution/posting resources.
• Facility/Office Management
  • Ensures that the security of sensitive records (hard copy and computerized) is maintained at all times.
  • Maintains a work area that is neat, clean and organized.
  • Maintains safe, clean, and neat areas for the delivery of Work-Fit services.
  • Assists the Program Manager to maintain equipment in safe working order.
• Additional Duties and Projects as Assigned

Requirements

• Bachelor’s degree in the Work-Fit/Customer specified health field
• Required State Licensure and/or Professional certification in the specified health field
• Maintain CPR/AED certification
• Effective written (including proper grammar and spelling) and oral communication skills with individuals as well as group settings
• Ability to manage time to ensure all duties and responsibilities are met on a daily and weekly basis
• Ability to work without direct supervision
• Proficient with Microsoft Word, Excel, and PowerPoint and ability to conduct on-line research
• Proficient with fitness membership management software (Twin Oaks) and client databases (as applicable to each Program)
• Comfortable in the delivery of service in various work environments such as manufacturing, warehousing, office, and outdoors