Program Manager of Global Engagement

About Sparks Group

Sparks Group is recruiting for a Program Manager of Global Engagement for a professional association. The Program Manager, Global Engagement serves as a primary liaison between headquarters staff and international chapters. This role supports chapter leaders throughout the full lifecycle of chapter operations, including formation, compliance, elections, and programming, while identifying opportunities to strengthen member engagement on a global scale. The position works closely with internal partners and volunteer leaders to ensure consistent governance, effective programming, and inclusive global participation.

Responsibilities

International Chapter Lifecycle Management

• Guide prospective international chapters through the formation and approval process, ensuring adherence to bylaws and governance standards
• Conduct annual compliance reviews and manage reporting and officer election requirements
• Maintain accurate chapter records within membership and chapter management systems and prepare regular status reports

Member and Chapter Engagement

• Serve as a knowledgeable and responsive resource for international chapter officers across multiple time zones and cultural contexts
• Design and facilitate virtual onboarding sessions, training webinars, and best-practice workshops
• Identify and recognize high-performing chapters through awards, features, and leadership development opportunities
• Collaborate with regional managers and international counterparts to coordinate joint programs and initiatives

Program Development and Administration

• Develop and manage resources such as toolkits, handbooks, and templates to support chapter programming in diverse regulatory environments
• Track and analyze chapter activity and engagement metrics and present findings to leadership
• Manage grant application processes for international chapters, including eligibility review, disbursement, and impact reporting
• Monitor program-related budgets and prepare periodic financial reconciliations

Cross-Functional Collaboration

• Partner with internal education, publications, career services, and governance teams to connect international chapters with relevant programs and benefits
• Represent the international engagement function in internal working groups and at external conferences or meetings
• Support organizational equity, diversity, inclusion, and respect commitments by ensuring programs are globally accessible and inclusive

Committee and Volunteer Leadership Support

• Provide staff support to an international committee or advisory body
• Plan and coordinate committee meetings, including scheduling, agenda development, briefing materials, meeting documentation, and follow-up
• Maintain committee rosters and manage onboarding of new volunteer leaders
• Synthesize member feedback, chapter data, and committee recommendations into actionable proposals
• Coordinate with governance and legal teams to ensure compliance with bylaws and policies

In-Person Engagement and Leadership Events

• Lead planning and execution of an international chapter leadership summit, including programming, logistics, travel support, and on-site coordination
• Develop summit content such as keynote sessions, peer-learning workshops, and recognition events
• Represent the organization at international partner events as needed
• Evaluate in-person engagement outcomes and incorporate participant feedback into future programming

Qualifications/Background Profile

• Bachelor's degree in chemistry, biochemistry, international studies, communications, or a related field
• At least 3 years of experience in member services, international programs, volunteer management, or a related role
• Demonstrated ability to manage complex, multi-stakeholder projects with competing deadlines
• Excellent written and verbal communication skills, including experience with international audiences
• Experience using CRM or membership database systems and virtual meeting platforms
• Ability to work flexible hours to accommodate global time zones

Benefits

• Health insurance
• Life insurance
• Paid and unpaid time off
• Retirement and savings plans

Additional Information

This Position Requires U.S. Citizenship

This Position May Either Require COVID-19 Vaccination or Regular Testing