Program Manager/Service Deliver Manager

About Savvee Inc.

Savvee Inc. is where integrity meets innovation. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we hire professionals known for reliability, expertise, and exceptional service to support federal clients in IT, HR, and administrative solutions. We value each employee’s contribution and reward excellence with competitive pay, spot bonuses, and robust benefits.

Responsibilities

• Leading overall execution of the program effort, with authority to coordinate and guide team efforts.
• Establishing and operating portfolio‑level service delivery, including intake, prioritization, and demand management across concurrent initiatives.
• Aligning IT programs and services to the client’s mission priorities, operational needs, and strategic objectives
• Managing value streams, capacity planning, staffing levels, and resource allocation across delivery teams.
• Ensuring all services, deliverables, and materials are delivered on schedule, within scope, and are at or under budget.
• Overseeing portfolio‑level budget and financial management, while supporting budget planning, tracking, and financial reporting using the client’s financial management practices.
• Defining and overseeing Agile governance at the portfolio level.
• Establishing, tracking, and reporting Agile KPIs and outcome‑based performance metrics.
• Identifying, managing, and escalating cross‑program risks, issues, and systemic impediments.
• Leading continuous process improvement across service delivery, governance, finance, and operational workflows.
• Facilitating portfolio‑level retrospectives and implementing lessons learned.
• Mentoring and coaching government and contractor staff on Agile practices and service delivery disciplines.
• Maintaining effective working relationships with directorates and operational components.
• Coordinating and overseeing vendor and partner performance.
• Preparing and delivering executive‑level briefings, reports, and decision materials.
• Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client.
• Demonstrating a commitment to quality and customer support.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field
• PMP certification
• Fifteen or more years of experience in IT portfolio or project management supporting largescale enterprise programs, including BPR and financial management
• Ten or more years of experience leading multidisciplinary teams on medium to large, highcomplexity, multitask efforts
• Eight or more years of experience providing technical direction and driving improvements, efficiencies, and innovation across portfolio, governance, finance, or operational processes
• Demonstrated experience supporting federal programs, including strategic planning, balancing modernization with missioncritical ops, and direct engagement with stakeholders
• Familiarity with federal organizational structures and stakeholder environments
• Must have the ability to obtain the client’s suitability
• Proven familiarity with Artificial Intelligence (AI) concepts and responsible use of AIassisted tools
• Excellent written and verbal communication skills
• A highly motivated selfstarter
• Must be motivated and have excellent customer service skills

Desired Qualifications

• Master’s degree preferred
• Federal experience strongly preferred

EEO Statement

Savvee Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other characteristic protected by state, federal, or local law.

Eligibility to Work

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.