Project Control Officer (PCO)

Job Summary

The Project Control Officer (PCO) supports the end-to-end delivery of projects and programs by providing governance, financial management, reporting, and coordination across multiple workstreams.

Reporting to the Director, Development, the PCO plays a key role throughout the full project lifecycle (initiation, planning, execution, monitoring, and closure), ensuring adherence to enterprise standards and enabling effective decision-making through accurate tracking, reporting, and stakeholder alignment.

The role requires strong financial acumen, attention to detail, and the ability to manage competing priorities in a complex, matrixed banking environment.

Key Responsibilities

• Support end-to-end project delivery across planning, execution, monitoring, and closure
• Maintain core project artifacts (plans, RAID logs, status reports) and support governance forums (e.g., Steering Committees)
• Manage project financials, including budgets, forecasts, accruals/actuals, and variance analysis
• Track milestones, dependencies, risks, and issues; ensure timely escalation and resolution
• Coordinate across business, technology, and vendor teams to support delivery and alignment
• Support resource planning, onboarding/offboarding, and stakeholder communication
• Assist with business case development, project planning, and schedule management (MS Project)
• Ensure adherence to internal governance, risk, and compliance frameworks

Qualifications & Experience

• 5–7 years of experience in a Project Control Officer, Project Coordinator, or PMO support role
• Experience within financial services or banking environments is strongly preferred
• Strong understanding of project lifecycle methodologies (Waterfall, Agile, Hybrid)
• Proven experience in financial tracking, budgeting, and governance reporting
• Advanced proficiency in MS Excel and MS Project; familiarity with JIRA, Confluence, and SharePoint

Skills & Competencies

• Strong financial and analytical skills with high attention to detail
• Ability to manage multiple projects/workstreams in a fast-paced environment
• Excellent communication and stakeholder management skills
• Strong organizational and coordination abilities
• Proactive, solution-oriented mindset with strong follow-up discipline

Nice-to-Have

• PMP, CAPM, or formal Project Management certification
• Experience supporting regulatory, risk, or global technology initiatives

Working Relationships

• Reports to: Director, Development
• Collaborates with: Project Managers, Business Sponsors, Technology Teams, Finance, Risk & Compliance, and vendors