Project Manager

About DSV

In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Vision and Strategy

Our vision is supported by five strategic focus areas that set the ambition for DSV. We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner.

Main Purpose of the Role

The Project Manager is responsible for the successful delivery of assigned projects within agreed timelines, budget, scope, and quality standards, in alignment with client governance frameworks. The role requires effective engagement with all project stakeholders and close collaboration with internal and external clients to understand requirements, manage expectations, and proactively address risks, issues, and change. This position plays a key role in supporting company objectives by identifying, analysing, and implementing value-adding, sustainable solutions for both current and prospective customers. Success in this role depends on the ability to align customer needs with client values, policies, and strategic objectives, while fostering strong collaboration across Global IT, Operations, contractors, and other stakeholders.

Duties and Responsibilities

Project Planning & Governance

• Develop comprehensive project plans aligned with business strategy, defining scope, timelines, resources, and financial requirements
• Apply structured methodologies (e.g., CLPA, DQP) and ensure adherence to client governance frameworks
• Manage project dependencies, milestones, and deliverables through formal planning tools

Project Execution & Delivery

• Lead end-to-end project execution to ensure delivery on time, within budget, and to required quality standards
• Coordinate activities across phases, teams, and stakeholders to ensure seamless transitions and progress
• Monitor performance and implement corrective actions where necessary

Resource & Team Management

• Assemble, lead, and motivate cross-functional project teams
• Allocate tasks, define responsibilities, and balance workloads effectively
• Facilitate workshops, planning sessions, and regular status meetings

Time & Cost Management

• Develop and maintain realistic project schedules using appropriate tools (e.g., Microsoft Project)
• Prepare and manage project budgets, tracking actual spend versus approved budgets
• Ensure efficient utilization of resources to optimize cost and delivery

Risk, Issue & Change Management

• Identify, assess, and mitigate project risks proactively
• Manage issues in line with governance and escalation protocols
• Integrate change management into project planning and execution to ensure successful adoption

Stakeholder & Communication Management

• Build and maintain strong stakeholder relationships based on trust, competence, and transparency
• Provide structured and timely reporting to stakeholders and executive sponsors
• Manage escalations effectively to ensure swift resolution of challenges

Quality & Continuous Improvement

• Ensure delivery of high-quality outcomes that meet or exceed stakeholder expectations
• Drive continuous improvement and best practice adoption across projects

Commercial & Contractual Support

• Support contract development and negotiations with clients and suppliers
• Assist in procurement processes, ensuring alignment with ethical standards and company policies

Governance & Reporting

• Prepare and facilitate Project Steering Committee meetings
• Ensure compliance with approved project management frameworks and reporting standards
• Maintain accurate project documentation and performance tracking

Tools & Methodologies

• Project Office tools (e.g., Clarity)
• Microsoft Project (scheduling and planning)
• Microsoft Visio (process and solution design)
• SAP / Webcost (cost management)
• Cherwell (service request management)
• DQP (DSV Quality Process)
• CLPA (Contract Logistics Project Approach)

Job Related Requirements:

Project Management Experience:

• Minimum of 3+ years' experience in a logistics and/or healthcare environment, including exposure to Warehouse Management System (WMS) implementations and large-scale operational projects

Change Management:

• At least 1+ year of experience in change management, with proven ability to engage and manage both local and global executive stakeholders

Warehouse & Operations Experience:

• Minimum of 1+ year in warehouse or operational management, with sound knowledge of best practices, process optimisation, and legal/compliance requirements

Leadership Experience:

• At least 1+ year in a project or operational leadership role, with demonstrated capability in team leadership, performance management, and staff development

Facilitation & Stakeholder Engagement:

• 2+ years' experience in facilitating workshops, planning sessions, and problem-solving engagements, with the ability to influence diverse stakeholder groups toward effective outcomes

Financial Acumen:

• Minimum of 1+ year experience in budget development and financial management, including tracking and controlling CAPEX, OPEX, and P&L performance

Contractual & Commercial Exposure:

• At least 1+ year of experience supporting contract development, service level agreements (SLAs), and client negotiations

Operational Excellence Knowledge:

• Strong understanding of warehouse best practices, including inventory management, Lean principles, and industry benchmarks (e.g., WERC standards)

Mobility & Travel:

• Valid driver's license and own transport
• Willingness and ability to travel within Gauteng, across South Africa, and internationally as required

Communication & Collaboration:

• Excellent written and verbal communication skills, with strong interpersonal abilities and a collaborative, team-oriented mindse

Tertiary Qualifications:

• A Postgraduate Diploma in Project Management, or a relevant three-year qualification from an accredited institution
• Foundational certification in PRINCE2, PMBOK, or an equivalent project management methodology
• Prosci Practitioner Certification (or equivalent) in Change Management
• Advanced certifications such as PRINCE2 Practitioner, Managing Successful Programmes (MSP), PMP (Project Management Professional), or equivalent will be advantageous

Added Advantages for the Role:

• Demonstrated knowledge and experience within the healthcare industry
• Construction Management
• Exposure to construction or infrastructure-related projects within an operational environment
• Systems & Technology Competence
• Practical experience in Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, including SAP, as well as data analytics tools such as Power BI.
• Exposure to Artificial Intelligence (AI) applications in operations or supply chain environments
• Healthcare, Road Logistics, Import and Exports Best Practice: w.r.t. operational processes
• General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles
• Warehouse Design and Configuration aligned to Best Practices, OHS and Legal Compliance: Extensive knowledge and experience
• Applied negotiation skills
• Applied risk management skills
• Supply Chain Management accreditation such as CSCP, SCOR-P, etc
• Application software development experience with strong IT acumen
• SAIIE accreditation

Computer Literacy Level:

• Advanced Microsoft Office knowledge
• Microsoft Visio (advanced), Microsoft Project (advanced), Excel (advanced)
• Project Portfolio management software (such as Clarity, PPO, etc.)