Program Manager / Field Service Representative / Business Development (Hybrid Role)

Company Overview

Nokturnal AI is an advanced technology company specializing in unmanned aerial systems (UAS), AI-driven analytics, and next-generation defense solutions. We design, build, and deploy cutting-edge drone and aircraft platforms for government and commercial customers. Our team thrives in a fast-paced, mission-driven environment where innovation, adaptability, and execution are critical.

Position Summary

Nokturnal AI is seeking a dynamic and highly adaptable PM / FSR / BD Hybrid professional to serve as a key bridge between engineering, customers, and growth initiatives. This role combines program management, field support, and business development, requiring someone who can manage projects, represent the company in the field, and help drive new opportunities.

This is a high-impact, high-visibility position ideal for someone who thrives in ambiguity, enjoys wearing multiple hats, and can operate both strategically and tactically.

Key Responsibilities

Program Management (PM)

• Manage end-to-end program execution for UAS and related technology deployments
• Coordinate across engineering, production, and leadership teams to meet deliverables and timelines
• Track milestones, risks, and program performance metrics
• Ensure compliance with customer requirements, contracts, and regulatory standards
• Provide regular status updates to internal stakeholders and customers

Field Service Representative (FSR)

• Deploy to customer sites to support system delivery, setup, and operational readiness
• Provide hands-on technical support, troubleshooting, and training to end users
• Serve as the primary on-site representative of Nokturnal AI
• Gather field feedback and relay insights to engineering and product teams
• Support testing, demonstrations, and mission execution

Business Development (BD)

• Support capture efforts and identify new business opportunities
• Build and maintain relationships with government and commercial clients
• Assist in proposal development, including technical inputs and pricing coordination
• Represent Nokturnal AI at industry events, demos, and customer meetings
• Help shape go-to-market strategies based on field and customer insights

Qualifications

• 3–7+ years of experience in program management, field operations, business development, or a related role
• Experience in defense, aerospace, robotics, or unmanned systems strongly preferred
• Strong organizational and project management skills
• Excellent communication and interpersonal abilities
• Ability to operate independently and adapt in fast-changing environments
• Willingness to travel frequently (as needed for field support and customer engagement)

Preferred Qualifications

• Prior experience as a Field Service Representative or in customer-facing technical roles
• Familiarity with DoD programs, contracting, or acquisition processes
• Technical background in engineering, aviation, or related field
• Experience supporting proposals, capture, or growth initiatives
• Active or prior security clearance (preferred but not required)

Work Environment and Schedule

• Onsite, full-time position
• Manufacturing and lab environment

Pay and Benefits

• Hourly pay range: $22.35 to $30.25 per hour
• Medical, dental, and vision employee coverage fully paid by the employer
• Three weeks of vacation to start
• Automatic company contribution to 401K – 5% of earned wages, no matching required
• Educational assistance and professional development opportunities

Additional Requirements

To comply with U.S. Government export control regulations, including the International Traffic in Arms Regulations (ITAR), you must be a U.S. person as defined by law. A U.S. person includes a U.S. citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. § 1324b(a)(3), or an individual otherwise eligible to obtain the required authorization from the U.S. Department of State.

We are an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by law. We provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process.

This employer participates in E Verify.

Company Description

Nokturnal AI is an advanced technology company focused on developing cutting-edge systems in aerospace, AI/ML, and defense-related integration. Our work centers on building high-performance, mission-critical solutions with a strong emphasis on innovation, precision, and operational excellence.

We’re growing quickly and building out a strong production and integration team to support that growth.