Project Manager - Financial Services
Open Systems Technologies
About the role
We are seeking a detail-oriented Project Manager/Coordinator (Individual Contributor) to support portfolio-level delivery through effective budget coordination, resource alignment, and stakeholder communication. This role bridges business and technology teams, ensuring initiatives are well-tracked, aligned, and executed efficiently.
The ideal candidate combines strong organizational skills, working knowledge of technology delivery, and hands-on experience with Agile tools and frameworks (JIRA, Confluence, Atlassian suite), with the ability to translate strategic objectives into actionable plans.
Key Responsibilities
Portfolio & Program Coordination
• Support portfolio-level planning and tracking, ensuring alignment across multiple initiatives
• Facilitate key Agile events including PI Planning, Scrum of Scrums, Division level All Hands and workshops
• Coordinate resource allocation across projects, balancing priorities and capacity
• Partner with finance team to support budget tracking, forecasting, and variance management
• Ensure traceability between portfolio initiatives and execution artifacts (EPICs, Features, User Stories)
• Identify dependencies and risks across initiatives and escalate as needed
• Drive visibility into program health, milestones, and delivery outcomes
• Track and follow up on action items, risks, and dependencies, ensuring timely resolution
• Monitor progress across teams using metrics (velocity, burn-down, predictability measures)
• Track milestones, deliverables, and action items across projects
• Proactively follow up on outstanding tasks, risks, and issues to ensure timely closure
• Maintain clear visibility into project health, status, and blockers
• Facilitate coordination across cross-functional teams (business, product, technology)
• Use FNM's program management tools to manage project work plans, issues, risks, and dependencies.
• Prepare and produce status reports, conducts status meetings and facilitates issue resolution and risk management sessions.
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Stakeholder Communication & Reporting
• Develop executive-level presentations and status reports
• Support meeting facilitation, including agenda creation, notes, and action tracking
• Communicate complex updates in a clear, concise, and actionable manner
• Facilitate stakeholder meetings, ensuring decisions, actions, and outcomes are documented and tracked
Tools, Governance & Documentation
• Leverage JIRA, Confluence, and Atlassian tools for tracking, reporting, and documentation
• Maintain up-to-date project documentation, dashboards, and knowledge repositories
• Generate reports and insights from JIRA (e.g., velocity, progress, dependencies)
• Ensure adherence to enterprise delivery standards, governance practices, and compliance requirements
Required Qualifications
• Bachelor’s degree in Computer Science, Information Systems, Business, Technology, or related field
• 7+ years of experience in project/program management or PMO roles
• Exposure to budget tracking and financial coordination
• Good understanding of technology architecture and delivery processes
• Strong experience with JIRA, Confluence, and Atlassian ecosystem
• Solid understanding of Agile methodologies and SDLC concepts
• Familiarity with EPICs, Features, User Stories, and their relationships
• Experience managing cross-team dependencies, risks, and large-scale delivery initiatives
• PMI/Project Management Professional (PMP) certification desired
Key Skills & Competencies
• Strong organizational and follow-through skills
• Excellent communication and presentation abilities
• Ability to manage multiple priorities in a fast-paced environment
• Analytical mindset with attention to detail
• Collaborative and proactive problem solver
• Excellent planning skills using industry planning applications
• Attention to detail
• Proficiency with Software Development Lifecycle (SDLC)
• Strong communication, negotiation and relationship building skills
• Strong issue resolution and risk management skills
• Experience with project management methodologies
Success Factors
• Keeps projects on track through disciplined follow-ups
• Enables clear visibility for leadership decision-making
• Bridges business and technology effectively without needing deep engineering expertise
• Ensures alignment across teams, budgets, and priorities
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