Delivery Program Manager

Role Summary

We are seeking a strong Delivery Program Manager with deep expertise in the Payments domain within Banking / Financial Services. This role will be responsible for leading large-scale, complex payment transformation programs across multiple workstreams, platforms, and stakeholder groups.

The ideal candidate will have a proven track record of managing end-to-end delivery of payments initiatives, including modernization, real-time payments, and platform transformation, while ensuring alignment with regulatory, risk, and operational requirements.

Primary Responsibilities

• Lead end-to-end delivery of Payments programs across multiple workstreams and teams
• Manage complex initiatives spanning:
  • ACH, Wires, Real-Time Payments (RTP), Cards, and Cross-border payments
  • Payments modernization and platform transformation
• Drive program governance, including:
  • Roadmaps, milestones, risk management, and reporting
  • Stakeholder communication across business, technology, and operations
• Coordinate across engineering, product, operations, and vendor teams to ensure seamless delivery
• Manage dependencies across systems such as:
  • Core banking platforms
  • Payment hubs
  • Messaging and integration layers
• Ensure delivery aligns with regulatory, compliance, and risk frameworks
• Drive process improvements, automation, and operational efficiencies
• Oversee UAT, production readiness, and go-live execution
• Provide leadership across distributed teams and multiple delivery pods

Required Skills & Experience

• 12–18+ years of experience in program delivery within Banking / Financial Services
• Strong experience managing Payments programs (ACH, Wires, RTP, Cards, etc.)
• Proven track record in leading large-scale, complex transformation initiatives
• Strong understanding of payments architecture, platforms, and processing flows
• Experience working with cross-functional teams and senior stakeholders
• Strong program governance, risk management, and delivery execution skills
• Experience working in Agile / hybrid delivery environments
• Excellent communication, leadership, and stakeholder management skills

Preferred Skills

• Experience with Embedded Payments / Banking-as-a-Service (BaaS) models
• Exposure to payments modernization initiatives (ISO 20022, real-time payments, API-driven payments)
• Experience working with payment hubs, orchestration layers, and API ecosystems
• Familiarity with cloud platforms (AWS / Azure) and microservices architectures
• Experience working with FinTech partners or third-party payment providers