Project Manager / Scrum Master

About

This role serves as a cross-functional project leader and Scrum Master supporting the end-to-end lifecycle of educational products—from initial setup through product changes and eventual deactivation. Partnering closely with Editorial, Marketing, Supply Chain, Finance, and Product teams, this individual ensures that product decisions are translated into clear, executable workstreams and accurately reflected across systems.

The role combines project management discipline with agile facilitation, driving visibility, accountability, and efficiency across complex, interdependent workflows.

It plays a critical role in maintaining product data integrity, enabling operational readiness, and ensuring a seamless customer experience. This position supports the Executive Director of Product Data Integrity in driving both near- and long-term excellence in product configuration, data integrity, and operational efficiency.

Responsibilities

• Facilitate product setup, updates, and deactivation initiatives across Editorial, Marketing, Supply Chain, Finance, and Product teams
• Translate business requirements received through JIRA intake into structured epics and tasks, ensuring alignment on scope, timelines, and dependencies in accordance with established SOPs
• Proactively identify risks, bottlenecks, tradeoffs, and misaligned deliverables; escalate issues to PR Managers for resolution
• Serve as Scrum Master for PDI departmental workflows, aligning work to sprint planning, stand-ups, backlog grooming, and retrospectives
• Manage and optimize JIRA boards and workflows to ensure clear prioritization, transparency, and execution discipline
• Drive accountability for task completion and ensure work is progressing in alignment with committed timelines
• Report on velocity and capacity metrics to set clear expectations and inform resource adjustments
• Monitor, analyze, and respond to JIRA dashboards and metric reporting related to PDI departmental performance (e.g., cycle time, throughput, backlog health, SLA adherence)
• Proactively identify trends, surface risks, and drive data-informed actions to improve execution and operational outcomes
• Identify opportunities to streamline processes, reduce cycle times, and eliminate redundant or manual work
• Support continuous improvement by incorporating lessons learned into future workflows and planning
• Oversee the intake, tracking, and execution of product configurations, changes, and deactivations across systems (e.g., Salesforce, NetSuite) via JIRA intake
• Ensure all product setup activities are complete, accurate, and aligned with operational and reporting requirements, and advance epics and tasks through completion as required
• Act as a central point of coordination across functions, ensuring stakeholders are informed, aligned, and engaged
• Communicate timelines, impacts, and dependencies clearly, particularly where changes affect fulfillment, pricing, or customer experience
• Partner with peer managers to align priorities and resource allocation across concurrent initiatives

Benefits

• Full benefits: Our health insurance options include health, dental, and vision coverage for spouses, domestic partners, and children—effective on your date of hire. We make a generous contribution to all employee HSA plans, which can be used to cover eligible health expenses. We offer unlimited paid time off, a 401(k) plan with an employer match, long- and short-term disability, and employer-sponsored employee life insurance. We offer paid parental leave, backup childcare and backup eldercare. On top of all that, we also provide our full-time employees with a robust voluntary benefits program that includes coverage options for everyone in the family, including pets.
• Opportunities for inspiration: Amplify believes in the importance of supporting charitable nonprofits in the communities where we live and work. We encourage employees to support organizations that promote the welfare of children and families in the areas of education, health, and social services. One way for employees to give back is through our Volunteer Time Off program, which allows employees to take 16 hours each year to contribute to an eligible charitable or nonprofit organization.
• Tuition reimbursement: Full-time employees who are enrolled in an accredited college or university course related to their areas of work are eligible to receive tuition reimbursement.