Customer Success & Project Manager

About Us

We are easylearn

An independent software company with roots in Switzerland and 50+ employees. We develop a learning platform for corporate training and are growing continuously. Our customers range from medium-sized businesses to corporations. We are already the market leader in Switzerland and are now aiming for this in the entire DACH region.

Why we are different:

No corporate structures. No consulting firm with 200% utilization and burnout guarantee. No bullshit bingo. Instead: Trust, personal responsibility, and the conviction that good work can also be fun.

We are looking for a Project Manager (m/f/d) who will independently manage customer projects from the initial analysis to successful go-live.

What awaits you (unvarnished)

The role: You are the linchpin for your customers. You analyze their processes, develop solutions, and implement them together with them. You conduct workshops, train users, and accompany go-lives. You make decisions – yourself. Without ten inquiries to anyone.

Specifically:

• Independent management of implementation projects (you steer, you decide)
• Workshops, training sessions, and go-lives at the customer's site (approx. 40-50% travel, 2-4 days at a time)
• Analysis of customer processes, development of customized solutions
• Presentations to managing directors, HR managers, IT departments

Plain text: You will be on the road with the customer a lot. If you prefer to work only remotely, this is the wrong job. But if you love direct contact and like to see how your solutions are received – then it fits.

What you should bring

Technical:

• Completed degree (Business, Business Informatics, HR, Project Management) or equivalent
• Min. 3 years of experience in project management, ideally with software/IT projects
• Basic technical understanding (IT architectures, interfaces, APIs – you don't have to be a developer, but you need to understand what is being talked about)
• Very good German skills, good English skills

Personal:

• You want to take responsibility and make decisions yourself – without having every step approved
• You focus on customer needs and find pragmatic solutions
• You can explain complex topics so that everyone understands them
• You keep an overview even with parallel projects
• Traveling (2-4 days at a time) doesn't stress you out, but is part of the job for you
• You are eager to learn and want to develop yourself – professionally and personally

What we offer (without bullshit)

Personal responsibility – really. You manage your projects yourself. No endless approval loops. No micromanagement culture. You make decisions, we trust you.

Annual working time model – real flexibility. Intensive project weeks? No problem. You balance it out with quieter phases afterward. Taking an early leave or a Friday off? Of course. 30 days of vacation.

Hybrid working: Our office is in Rosenheim. If you are from the region: perfect, short distances. If not: Please only apply if you are willing to move here or commute. On home office days, you work wherever you want.

Long-term perspective. Unlimited contract. Training budget. Development opportunities. We are not an exit-driven start-up nor a corporation with constant restructurings. We are growing continuously and planning for the long term.

A team that works! Average age: mid-30s. Turnover: minimal – most have been here for years. Why? Because the culture is right. Flat hierarchies (not just on paper), open communication, mutual support.

P.S.: If you have read this far and think "Yes, that's exactly what I'm looking for."

Then apply. We look forward to hearing from you.

Sounds good? Then let's talk.

Please submit your application exclusively via the "Apply" button above. This will take you to our central application portal.

In addition to a compelling cover letter, we look forward to receiving your CV and, if applicable, your certificates.

Questions in advance?

Marius Auer Chief Customer Success Officer 📞 +49 8031 3530 8811 ✉️ marius.auer@easylearn.de