Prompt Smart Solutions - Kong Admin Support Engineer - Custom Plugin Development

Job Title

Kong Admin Support Engineer

Experience

3+ Years

Location

BKC, Mumbai

Employment Type

Full-time

Notice Period

Immediate joiners preferred

Candidate Location

Mumbai-based candidates only

Job Summary

An experienced Kong Admin Support Engineer is required to manage administration, support, and enhancement of the Kong API Gateway platform. The role involves handling custom plugin development, portal customization, troubleshooting, and ensuring secure and scalable API management in a production environment.

Key Responsibilities

• Provide L2/L3 administration and support for Kong API Gateway.
• Manage installation, configuration, upgrades, and performance tuning of Kong components.
• Develop and maintain custom Kong plugins based on business requirements.
• Customize and enhance the Developer Portal including UI, workflows, and integrations.
• Monitor API traffic, logs, and gateway health; resolve incidents and performance issues.
• Implement security policies such such as authentication, rate limiting, and access control.
• Collaborate with development, DevOps, and infrastructure teams for deployments and releases.
• Maintain documentation, runbooks, and operational procedures.

Required Skills & Qualifications

• Minimum 3+ years of experience in Kong administration/support.
• Strong experience in custom plugin development using Lua or relevant technologies.
• Hands‑on experience with Kong Developer Portal customization and management. (ref: hirist.tech)