PSEM Project Manager (PM3)

Job Description

We are seeking an experienced Public Safety & Emergency Management (PSEM) Project Manager to lead enterprise-level monitoring and emergency management system initiatives in a large-scale public sector environment. The ideal candidate will possess strong technical leadership, project management expertise, and experience managing enterprise monitoring and IT infrastructure projects.

Key Responsibilities

• Gather and analyze requirements for complex Public Safety & Emergency Management enterprise monitoring systems
• Lead the design and implementation of enterprise monitoring and alerting solutions
• Develop engineering drawings, technical specifications, and bills of materials using tools such as Visio or CAD
• Coordinate hardware and software system designs to meet operational and technical requirements
• Manage project schedules, system validation, functionality testing, and operational readiness activities
• Oversee technical discussions related to system specifications and infrastructure requirements
• Manage cross-functional teams including consultants, vendors, and internal staff
• Ensure adherence to PMO methodologies, development standards, and project governance processes
• Monitor budgets, risks, communication plans, and project deliverables
• Review project artifacts including technical documentation, testing plans, architecture, and implementation materials
• Coordinate training plans, project closeout activities, and knowledge transfer to internal teams
• Prepare and deliver project status updates to senior leadership and stakeholder agencies
• Support PMO operations including scheduling, reporting, change requests, and deliverable management
• Identify, escalate, and resolve project risks and issues effectively

Required Qualifications

• Bachelor s degree from an accredited college or university
• Minimum 8 years of experience in Event Management and Public Safety Emergency Services
• Minimum 8 years of experience managing medium to large-scale projects
• Strong understanding of routing protocols and data delivery techniques
• Experience with:
  • IT Service Management
  • Enterprise Monitoring tools
  • Operations Management (Service Desk, Help Desk, Datacenter)
  • Operating Systems, Databases, and IT Infrastructure
• In-depth knowledge of enterprise monitoring solutions for:
  • Service Automation
  • Service Assurance
  • Service Support
• Experience serving as the primary point of contact for technical, financial, and administrative project matters
• Proficiency with:
  • Microsoft Word
  • PowerPoint
  • MS Project
  • MS Visio
• Strong project planning, scheduling, and dependency management experience
• Technical leadership experience within large-scale emergency services environments

Preferred Qualifications

• PMP Certification preferred
• Experience managing third-party service providers
• Additional enterprise emergency services infrastructure experience preferred