QA Analyst

About the Role

We are seeking a detail-oriented and analytical QA Analyst to ensure the quality and reliability of our workforce management platform.

In this role, you will be responsible for testing features, identifying bugs, and ensuring a seamless user experience across the platform. You will work closely with engineering, product, and operations teams to validate functionality and improve overall product quality.

This position is ideal for someone who enjoys problem-solving, has a strong eye for detail, and takes pride in delivering high-quality software.

What You’ll Do

Test Planning & Execution

• Develop and execute test plans, test cases, and test scripts
• Perform functional, regression, and exploratory testing
• Validate new features before release to ensure they meet requirements
• Ensure consistent product performance across different use cases

Bug Tracking & Reporting

• Identify, document, and track bugs and defects
• Clearly communicate issues with detailed reproduction steps
• Work closely with developers to troubleshoot and resolve issues
• Retest fixes to ensure resolution and stability

Product & Feature Validation

• Collaborate with product and engineering teams to understand requirements
• Ensure features align with business and user needs
• Validate edge cases and real-world usage scenarios
• Provide feedback to improve usability and performance

Automation & Process Improvement

• Contribute to building and maintaining automated test scripts (if applicable)
• Help improve QA processes, standards, and documentation
• Identify opportunities to increase testing efficiency and coverage

Data Accuracy & System Reliability

• Validate time tracking accuracy, calculations, and reporting outputs
• Ensure system integrity across clock-in/clock-out workflows
• Test integrations and data synchronization where applicable

What You Bring

Required Experience

• 5–8 years of experience in Quality Assurance or software testing
• Experience testing web-based applications or SaaS platforms
• Strong understanding of QA methodologies, tools, and processes
• Experience writing clear and structured test cases
• Proven ability to identify, document, and track defects
• High attention to detail and analytical thinking
• Strong communication and collaboration skills

Technical Skills

• Experience with QA tools (e.g., Jira, TestRail, or similar)
• Familiarity with bug tracking and test management systems
• Basic understanding of APIs and backend systems (preferred)
• Experience with SQL for data validation (preferred)
• Familiarity with automation tools (Selenium, Cypress, or similar is a plus)

Nice to Have

• Experience testing workforce management, HR, or time-tracking systems
• Experience with payroll-related or compliance-driven software
• Background in automation testing frameworks
• Experience working in agile or scrum environments
• Familiarity with integrations (e.g., payroll systems, HRIS platforms)

Technical Requirements

• Reliable high-speed internet connection
• Modern computer capable of running testing tools and environments
• Ability to work overlapping U.S. business hours
• Quiet and professional remote work environment

Work Environment

• Fully remote role
• Fast-paced, product-driven environment
• Collaborative team across engineering and product
• Strong focus on quality, accuracy, and continuous improvement

Schedule

• Monday – Friday
• Must overlap with U.S. time zones
• (Exact hours to be confirmed)

Who This Role is Ideal For

• Detail-oriented professionals who enjoy problem-solving
• Analytical thinkers who focus on accuracy and quality
• Team players who collaborate well with engineers and product teams
• Self-starters who take ownership of testing processes
• Individuals who take pride in delivering reliable software

What This Role Is Not

• Not a purely manual, repetitive role — critical thinking is required
• Not isolated from product decisions — collaboration is key
• Not a low-impact position — quality directly affects user trust

Why Join

• Work on a product that directly impacts workforce efficiency and accuracy
• Be part of a growing SaaS company with a strong product focus
• Collaborate with a team that values quality and continuous improvement
• Gain exposure to real-world operational and data-driven systems
• Opportunity to grow within QA and product development

Equal Opportunity

We are committed to building a diverse and inclusive workplace and welcome candidates from all backgrounds to apply.