QA/QC Lead

About

A leading energy efficiency program administrator is seeking a QA/QC Lead to support a large‑scale multifamily energy efficiency program. This role is critical to ensuring the quality, accuracy, and consistency of technical work delivered across the program, including pre‑ and post‑installation inspections and engineering reviews.

Reporting to the Engineering Lead, the QA/QC Lead will oversee internal quality assurance and quality control processes, perform independent technical reviews, identify trends and recurring issues, and translate QA/QC findings into actionable improvements. This position will also serve as the primary point of contact for third‑party QA/QC reviewers and support technical rebuttals when findings are inaccurate or inconsistent with program requirements.

Key Responsibilities

Internal QA/QC Oversight

• Perform quality control reviews of internal program deliverables, including engineering calculations, technical workpapers, inspection reports, and incentive documentation.
• Review project documentation such as program applications, scopes of work, equipment specification sheets and certificates, field verification guides, M&V reports, inspection punch lists, and related materials.
• Ensure engineering reviews comply with program standards, technical manuals, and utility guidelines.
• Validate consistency across engineering models, inspection findings, and program tracking systems.
• Prepare desk reviews and conduct post‑inspection QA reviews.
• Provide occasional support for field inspections as needed.

Issue Identification, Tracking, and Trend Analysis

• Identify recurring technical and process‑related issues across projects, inspections, and engineering reviews.
• Track QA/QC findings by issue type, root cause, and responsible party to support corrective actions and training initiatives.
• Develop and maintain QA/QC reports and dashboards summarizing:
  • Common errors and deficiencies
  • Trends by measure type, building type, or project phase
  • Error frequency by workflow, team, or role (as appropriate)
• Present findings and recommendations to engineering leadership and program management.

Third‑Party QA/QC Coordination

• Serve as the primary liaison with third‑party QA/QC firms conducting independent reviews.
• Review and assess third‑party findings for technical accuracy and alignment with program rules.
• Coordinate resolution of identified issues with internal engineering, inspection, and operations teams.
• Prepare and support technical rebuttals when third‑party findings are incorrect, unsupported, or inconsistent with program requirements.

Process Improvement & Technical Support

• Recommend process improvements, technical clarifications, and standardization efforts to reduce recurring errors.
• Support the development and refinement of QA/QC checklists, templates, and standard operating procedures.
• Provide technical guidance and feedback to engineers and inspectors to improve quality and compliance.
• Assist with internal, utility, and regulatory audits by providing QA/QC documentation, responses, and corrective action plans.
• Support updates to QA/QC tools, checklists, and SOPs based on findings from monthly vendor and client review meetings.

Collaboration & Reporting

• Work closely with engineering, inspection, and operations teams to ensure consistent quality standards.
• Participate in team meetings to review QA/QC trends, lessons learned, and continuous improvement initiatives.
• Support system testing and implementation of new engineering or QA/QC tools as needed.
• Perform additional duties as assigned to support overall program quality and performance.

Qualifications

• Bachelor’s degree in Engineering, Architecture, Building Science, Energy Management, or a related technical field.
• Professional certifications (PE, CEM, BPI, RESNET, etc.) strongly preferred.
• 2+ years of experience in energy efficiency programs, engineering review, inspections, or technical QA/QC (multifamily experience preferred).
• Strong technical knowledge of multifamily energy efficiency measures, building systems, and installation practices.
• Experience conducting or reviewing pre‑ and post‑installation inspections.
• Experience reviewing engineering calculations, technical analyses, and supporting documentation.
• Ability to technically evaluate and rebut third‑party QA/QC findings when necessary.
• Exceptional attention to detail with a strong quality‑focused mindset.
• Proven ability to analyze data, identify trends, and develop clear reports and dashboards.
• Strong written and verbal communication skills, with the ability to explain technical issues to non‑technical audiences.
• Proficiency with Excel and reporting tools; dashboard or data visualization experience is a plus.
• Ability to manage multiple priorities and collaborate effectively in a fast‑paced program environment.
• Demonstrated commitment to accuracy, accountability, and continuous improvement.

Job Type & Location

This is a Contract to Hire position based out of NEW YORK, NY.

Pay and Benefits

The pay range for this position is $30.00 - $37.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in NEW YORK,NY.

Application Deadline

This position is anticipated to close on May 15, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.