Qualitative User Experience Researcher

Summary

Join our dynamic UX Research team focused on uncovering valuable insights about our diverse user base. We strive to understand how advertisers interact with our innovative tools and platform, tackling complex challenges that influence millions of businesses worldwide. This role offers the opportunity to contribute to our products through a variety of qualitative and quantitative research methods, including surveys, focus groups, field studies, usability tests, and one-on-one interviews. We welcome applicants from various backgrounds who are passionate about understanding user experiences and the impact of technology on society.

Responsibilities

• Collaborate with product and business teams to identify research topics that matter.
• Serve as a thought leader in the research domain, advocating for users in the product development process.
• Design and conduct comprehensive primary research utilizing a range of methodologies.
• Create studies that explore both user behaviors and attitudes toward our platform.
• Manage and prioritize research projects in fast-paced environments, ensuring alignment and effective communication with multiple stakeholders.
• Present research findings and actionable insights in engaging and impactful ways.
• Work cross-functionally with design, product management, content strategy, engineering, and marketing teams.
• Generate insights that not only spark new ideas but also evaluate existing designs.

Minimum Qualifications

• Bachelor's degree with 4+ years of relevant experience in user experience or applied research, or a Master's degree and 2+ years of experience, or a PhD with relevant experience.
• Proven experience conducting in-depth interviews, focus groups, concept testing, and usability testing.
• A hands-on approach to executing primary research.
• Ability to translate research findings into strategic insights and narratives.

Preferred Qualifications

• Experience in the advertising industry or digital marketing product development.
• Educational background in human behavior-related fields such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics.
• Experience integrating AI tools to enhance workflows and achieve measurable improvements.
• Knowledge of responsible and ethical AI practices, including risk assessment and bias mitigation.
• Demonstrated engagement in ongoing AI skill development and staying updated with emerging technologies.

Public Compensation

$141,000/year to $192,000/year + bonus + equity + benefits

Industry

Internet

Equal Opportunity

Meta is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, and other protected characteristics. We also welcome qualified applicants with criminal histories, consistent with applicable laws. Meta participates in the E-Verify program in select locations, as required.

Meta is dedicated to providing reasonable accommodations for candidates with disabilities throughout the recruitment process. If you need assistance or accommodations due to a disability, please reach out to accommodations-ext@meta.com.