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Quality Assurance

Richardson International

Winchester · On-site Full-time Mid Level Yesterday

About the role

Key Responsibilities

Quality & Food Safety Oversight

  • Supervise QA Technicians to ensure compliance with company policies, SQF, HACCP, GMP, and regulatory requirements throughout all stages of production.
  • Review and verify HACCP documentation, pre-op inspections, ATP results, and environmental swabbing records.
  • Support the QA Manager in preparing for internal and external audits (SQF, customer, regulatory).
  • Ensure effective implementation and verification of allergen control programs.
  • Manage the disposition of products on hold, including documentation, corrective actions, and release decisions in coordination with QA Management.
  • Perform QM data entry, ERP system, verification, and reporting for product quality tracking and analysis.
  • Lead investigations for deviations or non-conformances and conduct root cause analysis with cross-functional teams.

Sanitation Program Oversight

  • Supervise the Sanitation team and oversee daily, weekly, and shutdown cleaning activities to ensure compliance with GFSI, SQF, and internal standards.
  • Maintain and verify the effectiveness of Master Sanitation Schedule (MSS) tasks and sanitation verification (ATP, visual, micro).
  • Ensure adherence to chemical handling, SSOPs, and PPE/safety procedures.
  • Partner with Operations, Maintenance, and EHS to plan and verify sanitation tasks around production schedules.
  • Identify and address potential sanitation-related risks that could impact product quality or food safety.

Leadership & Training

  • Provide daily directions, coaching, and development for QA and Sanitation personnel.
  • Conduct onboarding and refresher training for GMPs, GSPs, allergen controls, HACCP, and Data Integrity.
  • Reinforce a strong food safety and quality culture through accountability and communication.
  • Participate in cross-functional meetings to align on quality, sanitation, and production priorities.
  • Serve as QA coverage on weekends or alternate shifts as needed to support plant operations.

Reporting & Documentation

  • Maintain accurate and timely documentation for QA and Sanitation activities, including inspection reports, corrective actions, and audit records.
  • Generate daily, weekly, and monthly QA and Sanitation performance reports for management review.
  • Support continuous improvement initiatives related to process capability, sanitation efficiency, and quality system robustness.

Qualifications

  • Education: Bachelor’s Degree in Food Science, Microbiology, Biological Sciences, or related field (or equivalent experience).
  • Experience: 3–5 years in food manufacturing with increasing leadership responsibility in QA or Sanitation.
  • Demonstrated knowledge of HACCP, SQF, GMP, and sanitation systems.
  • Prior supervisory experience required; experience managing QA or sanitation teams preferred.
  • Strong analytical, organizational, and communication skills.
  • Ability to work across all shifts, weekends, and holidays as needed.
  • Experience using JDE/QM or similar quality ERP data systems preferred.
  • PCQI, HACCP, or SQF Practitioner certification a plus.

Physical & Work Environment Requirements

  • Ability to walk, bend, climb, and stand for extended periods on concrete floors.
  • Occasionally lift up to 50 lbs.
  • Comfortable working in hot, humid, or dusty production areas.
  • Regular exposure to wheat flour and dry pasta production environment.

Core Competencies

  • Leadership & Team Development: Inspires accountability and collaboration across QA and Sanitation teams.
  • Continuous Improvement: Identifies and implements process improvements to strengthen compliance and efficiency.
  • Communication: Effectively partners with cross-functional departments to resolve issues and maintain transparency.
  • Attention to Detail: Ensures accuracy in documentation and data integrity.
  • Food Safety Mindset: Demonstrates commitment to product safety and consumer protection.

Skills

HACCPGMPSQFATP

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