Quality Engineering Lead

About

We're Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We've made bold commitments to become net-zero by 2040 across all mortgages and loans, and we're actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we're proud to be consistently recognized as one of the country's Top Employers. If you're ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members

As a Quality Engineering Lead (QE Lead), you will play a senior technical and leadership role responsible for ensuring the quality, reliability, and performance of our products throughout their lifecycle. This position blends hands-on testing expertise, automation strategy, and team leadership to drive a culture of quality across development teams. We're looking for a seasoned leader with deep technical expertise, strong leadership skills, and a passion for driving quality at scale.

This is a Full-time, Permanent role based at Vancity head office. While the position is open to candidates in BC and Ontario, the head office is in Vancouver. The role offers a hybrid work arrangement, with on-site presence required for events and business demands when needed.

How You'll Make an Impact

Quality Strategy & Planning

• Defining and implementing the overall test strategy, governance model, and quality framework for projects and programs
• Collaborating with product and engineering leaders to align quality objectives with business goals
• Developing and managing master test plans, test schedules, and resource plans across multiple parallel workstreams
• Establishing metrics and KPIs (e.g., defect density, automation coverage, test cycle time)
• Generating and presenting detailed reports on testing activities, quality metrics, and project status to stakeholders
• Leading, mentoring, and coaching QA/QE engineers in automation, performance, and exploratory testing
• Conducting code and test reviews to maintain high standards
• Identifying potential risks and implementing mitigation strategies to minimize impact on product quality
• Fostering a 'shift-left' testing culture by encouraging early involvement in the SDLC

Automation & Tools

• Working closely with the Automation team to enhance, develop, and execute a robust automated testing suite that supports overall QA goals
• Integrating testing into CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI)
• Supporting the evaluation and implementation of tools for API testing, performance testing, and monitoring

Quality Advocacy

• Partnering with developers to promote testability and maintainability
• Collaborating with DevOps and release engineering to ensure smooth deployments
• Leading root cause analyses for production issues and implementing preventive measures

Hands-On Testing

• Designing and executing test plans for complex features or systems
• Identifying, documenting, and tracking defects, and working with development teams to resolve them
• Conducting performance, security, and regression testing where needed

What You'll Bring to the Team

• 10+ years of experience in quality engineering, software testing, or a related field within the financial industry
• Minimum 3+ years of prior experience in a leadership or managerial role. Strong leadership and team management skills to guide and motivate a team of quality engineers
• Bachelor's degree in Computer Science, Engineering, or a related field
• Testing Frameworks: Hands-on experience with modern tools like Cypress, Playwright, TestNG, or Postman
• Cloud & DevOps: Familiarity with AWS or Azure, containers (Docker/Kubernetes), and infrastructure testing
• Analytical Mindset: Data-driven approach to measuring and improving quality; ability to measure effectiveness through audits, retrospectives, and improvement plans
• Strong analytical, problem-solving, and communication skills to identify issues, analyze data, and develop effective solutions with the ability to convey complex messages clearly

You'll Thrive Here If You Are

• Collaborative - Building strong relationships and working effectively across teams
• Analytical - Using data and metrics to guide decisions and improve processes
• Innovative - Embracing new tools and approaches to enhance quality and efficiency
• Leadership-focused - Inspiring and mentoring others to achieve excellence

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You'll Earn

This role offers a salary range of $91,000 to $136,400 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You'll Love Working Here

• Living Wage Employer: We're the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada's Top Employers
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time
• Extra Stat Holidays: In addition to BC's 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.