Quality Engineering Manager

U.S. citizenship is required for this position due to Department of Defense restrictions.

As a Quality Engineering Manager, you will play a pivotal role in enhancing the maturity, scalability, and effectiveness of our Quality Engineering (QE) function across both cloud and on-premises platforms. Your leadership will direct QE governance, test automation, performance engineering, and test data management. You will define and implement a product-centric and outcome-driven quality strategy, establishing top-tier QE standards, tools, and practices. Additionally, you will work on executing enterprise-wide strategies for automation, performance, and data quality.

Your key responsibilities will include: • Defining and executing the enterprise QE roadmap focused on governance, automation coverage, performance SLAs, and test data strategy. • Developing and maintaining QE policies and standards that are integrated into CI/CD processes. • Managing product budgets and resource allocation to ensure alignment with financial targets and maximize ROI. • Leading the evaluation, negotiation, and management of QE tooling and services. • Pioneering the adoption of Artificial Intelligence (A.I.) in a comprehensive Quality and Software Engineering program. • Owning the test automation architecture and integrating it with ADO/Git pipelines. • Driving shift-left quality initiatives and establishing frameworks that support scalable, reliable reporting. • Ensuring compliance with healthcare regulations, data privacy, and security requirements. • Monitoring application performance continuously and validating system adherence to quality standards and SLAs. • Maintaining audit-ready compliance through consistent quality controls and documentation of test evidence. • Leading and mentoring a Quality Engineering team to foster collaboration and continuous improvement.

Minimum Qualifications • U.S. citizenship is required for this position due to Department of Defense restrictions. • Bachelor's degree in Computer Science, Information Technology, Systems Administration, Software Engineering, or a related field, or equivalent experience. • 7+ years of progressive experience in Quality Engineering and Software Development lifecycles. • 3+ years in a managerial or senior-level role. • Robust understanding of quality engineering practices, governance, and modern software development processes, including automated testing in CI/CD pipelines. • Proficiency in Agile/Scrum methodologies and tools such as Jira and Azure DevOps. • Strong leadership skills with the ability to influence change across teams and complex organizations. • Capability to design and evolve scalable automation frameworks and establish quality standards within agile teams. • Excellent communication, analytical, problem-solving, and decision-making skills.

Preferred Qualifications • Experience in implementing AI into QE programs. • Familiarity with diverse programming languages and software development technologies. • [Senior Level Engineer]: Extensive hands-on quality engineering experience, with leadership potential.

Remote Work Requirements • High-speed internet connection (minimum of 10 Mbps downstream and 1 Mbps upstream). • Review remote worker requirements for more details.

Benefits • Remote and hybrid work options available. • Performance bonuses and merit increase opportunities. • 401(k) with a generous matching program. • Competitive paid time off. • Comprehensive health and dental insurance starting from day one. • Professional development programs available.

About Us

WPS is a leading not-for-profit health insurer and federal government contractor. We provide health insurance plans for individuals, families, seniors, and businesses. With nearly 80 years of service, our mission is to simplify healthcare for our beneficiaries.

Our Culture

At WPS, we value an inclusive and empowering workplace that drives innovation and agility. We are dedicated to recognizing the contributions of our employees and fostering an environment where everyone can thrive.

This position may involve supporting federal healthcare programs; individuals in this role will be subject to background checks in compliance with federal regulations. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.