Recruiter

We are looking for a talented and agile Recruiter who will attract, source, assess, and retain candidates for contact center roles within a multitude of industries.

Work Setup

• Onsite (Port St. Lucie, Florida)
• Dayshift, Eastern Time
• Monday to Friday

Key Responsibilities

• Recruit, interview, and hire qualified individuals for various projects: actively recruit qualified applicants.
• Maintain an accurate and professional representation of Teleperformance to all applicants.
• Review, monitor, and coordinate pre-employment applications in the CCMS database, including interview scheduling, pre-screening, testing, initial interviews, second interviews, orientation sessions, and training class schedules
• Review all new-hire paperwork to ensure accuracy and completion
• Assist with other HR functions as needed and when time permits
• Thrive as a team player in an extremely fast-paced, high-energy, and change-oriented environment.
• Provide excellent customer service at all times
• Follow up on customer inquiries by taking specific action in a timely manner
• Work with confidential customer information
• Participate in additional training courses when needed
• Perform other related duties and assignments as required and as assigned by supervisor or manager

Qualifications

• Minimum of 2 years’ experience in a high-volume Recruiting, HR, or Call Center environment
• Minimum of 1 year call center experience
• Ability to travel locally for career fairs
• Ability to type 25 WPM
• Proficiency in Microsoft Office (Word, Access, PowerPoint, Excel, Project)
• High School Graduate or GED
• Internet Savvy
• Ability to use desktop computer systems and hardware (e.g. mouse, keyboard)
• Logical problem-solving skills and ability to multitask
• Follow other duties assigned by direct report
• Proven oral and written communication skills, consistent with North American Business standards
• Must have availability to work various shifts influenced by current business needs.
• Ability to use Windows operating systems and navigate between various windows
• Provide a positive, professional, empathetic, and customer-focused manner
• Good organization and work prioritization skills
• Must be able to pass a federal background check and drug testing