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Regional Project Manager

Thompson Creek Window Company

Lanham · flexible Full-time Senior $79k – $85k/yr 3w ago

About the role

At Thompson Creek, we believe every installation is only as strong as the person leading it from start to finish.

We are looking for an experienced Regional Project Manager to oversee residential home improvement projects across multiple Thompson Creek markets. This role is responsible for the full project lifecycle including technical measuring, installation oversight, quality control, customer communication, and final project completion.

This is a high-impact field leadership role for someone who thrives in residential construction, takes pride in precision, and knows how to create an exceptional customer experience.

What You'll Do

  • Manage residential replacement projects from pre-construction through final completion
  • Perform detailed technical measurements for windows, doors, gutters, siding, roofing, and combination projects
  • Review contracts and job specifications for accuracy before installation
  • Oversee installation quality and ensure work meets Thompson Creek standards
  • Serve as the primary customer contact throughout the project lifecycle
  • Resolve customer concerns and field issues quickly and professionally
  • Coordinate documentation, permits, final paperwork, and payment collection
  • Maintain accurate project records using company systems and iPad-based tools
  • Support service appointments and ensure projects are completed right the first time
  • Travel to other Thompson Creek markets approximately 50% of the time to support installation volume and provide team coverage

Travel & Support

This role includes overnight travel to other Thompson Creek markets as business needs require.

When traveling, Thompson Creek provides:

  • Company-arranged hotel accommodations
  • Daily meal allowance
  • Company vehicle
  • Gas card

What You Bring

  • 8+ years of experience in residential construction, home improvement, or project management
  • Strong experience with technical measuring and installation oversight
  • Ability to manage multiple active projects with minimal supervision
  • Excellent customer communication and conflict resolution skills
  • Experience reviewing contracts, specifications, and job scope details
  • Comfortable working in the field and traveling regionally
  • Strong organizational and problem-solving abilities
  • Valid driver's license with clean driving record

Preferred Experience

  • Replacement windows
  • Roofing
  • Siding
  • Exterior doors
  • High-volume residential remodeling environments
  • SAP or similar project management systems

Why Thompson Creek?

For more than 45 years, Thompson Creek has built a reputation on quality, trust, and results. Today, we are evolving into something more. A technology-enabled home improvement company focused on delivering a seamless, end-to-end customer experience.

As a family-owned business with local manufacturing, we control what matters. From product quality to customer satisfaction. That means stronger outcomes for homeowners and a more reliable, rewarding environment for our team.

Whether you are in sales, operations, technology, or corporate support, your work directly impacts the homeowner experience. You are not just part of a company. You are part of a team building something that lasts.

Headquartered in Lanham, Maryland, with our manufacturing facility in Upper Marlboro, we serve customers across the Mid-Atlantic while continuing to grow.

EOE • Drug-Free Workplace • We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills

iPad

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