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Reliability Engineer in Training

SMS Equipment Inc.

Fort McMurray · On-site Full-time Entry Level CA$100k – CA$115k/yr 1mo ago

About the role

About SMS Equipment

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service.

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

What You’ll Do

  • Collect, validate, and analyze availability data from customers, site operators, and internal stakeholders to ensure accurate reporting.
  • Input and manage raw and adjusted availability data within Komatsu RIM Care systems.
  • Serve as a key point of contact for availability rules, inclusions/exclusions, and program requirements.
  • Identify, analyze, and communicate technical availability issues and performance trends to internal teams, customers, and corporate stakeholders.
  • Prepare technical reports, reconcile records, support invoicing, and maintain detailed documentation.
  • Negotiate monthly availability results with customers and obtain required approvals.
  • Lead and support projects focused on availability improvements and continuous improvement initiatives.
  • Record and document major component change‑outs, ensuring compliance with applicable programs.
  • Develop, review, and maintain procedures, processes, and standard operating procedures.
  • Support quality assurance initiatives by reviewing and improving processes related to mechanical, electrical, and welding activities.
  • Analyze component failures and support root cause investigations to improve reliability and operational efficiency.
  • Work collaboratively with customers, site operators, internal departments, and external consultants to resolve technical issues and implement improvements.
  • Coordinate factory technical training for technicians and customers as required.

What You Bring

The successful candidate will bring 2–3 years of mechanical experience along with post‑secondary education in engineering (preferably mechanical), engineering technology, or a related field, and strong technical and analytical capability.

Other requirements include:

  • Proficiency in Microsoft Word and Excel, with strong technical writing skills.
  • Ability to analyze technical data and prepare clear, accurate reports.
  • Knowledge of OHSE legislation, regulations, and fleet inspection requirements.
  • Strong planning, organizational, and time-management skills.
  • Ability to work independently while contributing effectively within a team environment.
  • Strong verbal and written communication skills with internal and external stakeholders.
  • Previous fleet management experience considered an asset.

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).

Pre-Employment

This position is safety sensitive. Candidates may be required to complete:

  • Reference check
  • Pre-employment medical questionnaire
  • Drug and alcohol test
  • 5-year commercial driver’s abstract

Work Location & Arrangement

  • Work Location: Fort McMurray, AB.
  • Work Arrangement: Fixed on site – working from the office or customer site each day.
  • Schedule: 14x14 shift rotation, employees must have their own accommodation.

Benefits

A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.

Skills

ExcelMicrosoft Word

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